Ajita Gautam

I helped students with the admissions process, which included course selection and enrolment requirements.
Provided potential students with reliable information about hospitality-related programmes.
Delivered great customer service, immediately responding to enquiries and resolving problems.
Maintain and update admission records to ensure data correctness and confidentiality.
Supported marketing efforts by advertising courses and programs to potential students.
Customers were offered coffee that met high quality and presentation criteria.
Created a welcome and inviting environment for students, faculty, and visitors.
Collaborated with team members to simplify everyday operations and increase workflow efficiency.
Helped to organise events and seminars to increase the institute's connection with students.
Maintained customer service excellence by remaining professional and attentive throughout all encounters.

Customers were assisted with account-related actions such as opening and terminating accounts, requesting balances, and providing chequebooks.
Provided accurate information about banking goods and services to increase client satisfaction.
Participated in a one-week orientation on foreign department operations, which provided insight into international banking processes.
Customer papers were photocopied, scanned, and stored for effective record-keeping and compliance.
Customer contacts were recorded, along with the reasons for the visits and service information.
Customers were guided through the account opening procedure, which included outlining the criteria and supplying the appropriate forms.
Account opening paperwork and related papers were prepared and checked to guarantee their accuracy and completeness.
To enhance service delivery, we focused on acquiring and analysing client input.