Ajit Pal Singh
Doolandella ,Qld
Summary
Dynamic manager with a proven track record at Masala Art Indian Restaurant, enhancing efficiency and profitability through strategic decision-making and effective team leadership. Skilled in customer service and time management, I excelled in streamlining processes and boosting customer satisfaction, demonstrating adaptability and a commitment to excellence in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Manager
Masala Art Indian Restaurant
Boisdale, VIC
03.2012 - Current
- Increased efficiency by implementing new processes and providing administrative support to management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Night Fill Operation
Woolworths Group
Brisbane, QLD
03.2010 - 2012
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Relay and Refit Assistant
Progressive Entterprises
Auckland Nz
03.2007 - 2009
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Increased customer service success rates by quickly resolving issues.
Storeman
Countdown Newzealand
Auckland Newzealand
03.2005 - 2007
- Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
- Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
- Ensured timely order fulfillment through accurate picking, packing, and dispatching of goods as per customer requirements.
- Reduced product damage with proper handling, storage, and packaging techniques during loading and unloading processes.
Education
Post Graduate Diploma In Information Technology - Information And Communication Technology
Manual Academy of Higher Education
Manual India02.2003
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Masala Art Indian Restaurant
03.2012 - Current
Night Fill Operation
Woolworths Group
03.2010 - 2012
Relay and Refit Assistant
Progressive Entterprises
03.2007 - 2009
Storeman
Countdown Newzealand
03.2005 - 2007
Post Graduate Diploma In Information Technology - Information And Communication Technology
Manual Academy of Higher Education