Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Amanda Kovicz

Redland Bay,QLD

Summary

I am authentic, energetic and a resilient manager who is able to exceed and maintain organisational goals through my professional skill and innate ability to lead very large teams in a personalised and hands on manner. I am intuitive and adaptive with a high level of emotional intelligence and able to influence my team to reach their full potential based on their specific needs. I am able to anticipate, predict and manage consequences quickly, execute hard conversations, manage stressful situations with patience and tolerance, and create stability. I build connections easily due to my warm, genuine, respectful nature and have a collaborative approach. My enthusiasm is contagious, I am unique, loyal, influential, and honest, always aiming to inspire others and leave them with a long-lasting positive impression. Throughout my 21 years in Management, I have been known to achieve the impossible, and have proven to create a following of team members that strive to achieve success not only for the organisation but for me personally. Motivated by a desire to achieve beyond my personal and any business expectations, I am seeking a position that is aligned with my attributes, morals and work ethic.

Overview

23
23
years of professional experience

Work History

Senior Retail Management Advisor

Cue Clothing Company
01.2021 - 09.2022
  • Induct, on board, and coach National Sales Director, State, Area, Store Managers and Sales Consultants nationally
  • I developed training sessions based on each persons specific needs of improvement and was accountable for their KPI success
  • Led change management initiatives to drive organisational transformation without compromising employee morale or productivity levels
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members
  • Monitored and analysed business performance to identify areas of improvement and make necessary adjustments

State Manager

Cue Clothing Company
01.2011 - 09.2020
  • Appointed to dramatically improve the top/bottom line performance across NSW
  • Directed and lead the entire sales force to achieve all Business objectives
  • Managed a team of over 300 employees, including Regional, Area, Store, Assistant Managers, Sales Consultants, Shrinkage Coordinators, and Visual Merchandisers
  • Achieved sales and profit budgets, managed people development, customer service, administration and security, stock and cost management, store planning, and OHS.

State Operations Manager

Cue Clothing Company
01.2019 - 08.2019
  • Supported the Acting State Manager of QLD
  • Analysed areas of opportunity and enhanced operational performance through effective business strategies, systems, and procedures
  • Trained, managed, and motivated the team to promote professional skill development and improve overall productivity.

Regional and Area Manager

Cue Clothing Company
03.2005 - 12.2010
  • Empowered team members to contribute to continuous improvement, quality, and growth of the Company
  • Responsible for the profitability and productivity of the area, which consisted of 17 sites
  • Progressed to Regional Manager of 35 sites before obtaining the position of State Management.

Store Manager

Cue Clothing Company
05.2003 - 02.2005

Store Manager in Training

Michael Hill Jeweller
01.2000 - 04.2003

Education

Acting and Performance -

Actors College of Theatre and Television
Sydney, NSW
12.1999

High School Diploma -

Orara High School
Coffs Harbour, NSW
12.1998

Skills

  • Compelling Leadership Skills
  • Team Building and Management
  • Training and Development
  • Sales Expertise and Operations Management
  • Profit and Revenue Generating Strategies
  • Critical Thinking and Creative
  • Detail Orientated
  • Negotiation and Conflict Resolution
  • Human Resource Policies and Procedures

Referees

Julia Frkic - National Training Partner

0417 530 196


Prudence Maynard - Head of People and Culture

0406 912 888



Timeline

Senior Retail Management Advisor

Cue Clothing Company
01.2021 - 09.2022

State Operations Manager

Cue Clothing Company
01.2019 - 08.2019

State Manager

Cue Clothing Company
01.2011 - 09.2020

Regional and Area Manager

Cue Clothing Company
03.2005 - 12.2010

Store Manager

Cue Clothing Company
05.2003 - 02.2005

Store Manager in Training

Michael Hill Jeweller
01.2000 - 04.2003

Acting and Performance -

Actors College of Theatre and Television

High School Diploma -

Orara High School
Amanda Kovicz