Abdulkadir Er
Melbourne,VIC
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and years of experience in Bus Driver roles.
Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Professional Bus Operator / Provider
Busngo
07.2021 - Current
- Managed accurate records of daily routes, student attendance, incident reports, vehicle inspections, and fuel usage logs.
- Developed strong relationships with parents, teachers, and administrators through effective communication and professional behaviour.
- Performed routine maintenance on the vehicle to ensure optimal performance and prevent breakdowns or disruptions in service.
- Managed emergency situations effectively with swift decision-making and clear communication with dispatchers.
- Collaborated with other school staff members to develop strategies for improving overall student transportation experiences.
- Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential issues promptly.
- Adhered to strict confidentiality protocols regarding student information while maintaining open communication with relevant staff.
- Provided support during field trips or special events by transporting students safely to various locations as needed.
- Ensured compliance with federal, state, and local regulations by adhering to transportation laws and guidelines.
- Implemented conflict resolution techniques when dealing with behavioural issues among passengers on the bus.
- Assisted in the training of new bus operators, sharing best practices for safe driving and student management.
- Displayed a high level of situational awareness on routes, adjusting as needed for weather conditions, traffic patterns, or other potential hazards.
- Maintained a clean work area both inside the bus cabin as well as outside around the vehicle per district guidelines.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Maintained VIC driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Supervised students during loading, unloading and on bus.
- Identified and reported mechanical problems and safety hazards.
- Worked closely with school administration and transportation to maintain smooth operations.
- Created and enforced bus rules and kept expectations posted.
- Recorded bus route and made notes for substitute drivers.
- Executed proper and timely loading and unloading of passengers.
- Taught students first-aid and emergency protocols in case of emergency.
- Assisted in training new drivers and maintaining driver certifications.
Truck Driver
Velex
01.2019 - 02.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed routine maintenance on truck to keep in working order.
- Documented mileage, deliveries, pickups, customer issues and damages.
Truck Owner/Operator
Sydney Food And Packaging
10.2017 - 03.2018
- Established a reputation for punctuality among customers by consistently meeting pickup and delivery deadlines without compromising safety measures or regulatory requirements.
- Achieved on-time delivery rates by effectively managing time, prioritizing tasks, and utilizing GPS technology.
- Collaborated with dispatchers regularly to receive real-time updates on job assignments or changes in schedules.
- Reduced fuel expenses with diligent maintenance, regular tune-ups, and strategic driving techniques.
- Upheld cleanliness standards within the truck cab to maintain a professional appearance at all times during deliveries or client meetings.
- Minimized downtime with proactive vehicle maintenance, prompt repairs, and coordination with mechanics when necessary.
- Maintained high standards of safety through thorough pre-and post-trip inspections and adherence to federal regulations.
- Streamlined operations by adopting new technologies for tracking orders, managing finances, and maintaining records.
- Enhanced operational efficiency by implementing effective route planning and scheduling strategies.
- Facilitated smooth loading/unloading processes by coordinating closely with warehouse staff to ensure proper handling of goods.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maximized load safety by balancing, securing, and weighing products.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Inspected load security and checked for damages.
Operations Manager
Otobus
11.2015 - 03.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
Education
High School Diploma -
Amity College Boys High School
Prestons, NSW04.2006
Skills
- Traffic laws knowledge
- Defensive Driving
- Passenger Assistance
- Vehicle Inspection
- Route Navigation
- Route Planning
- Mechanical Troubleshooting
- Emergency Procedures
- Safety-focused
- Pre-Trip Inspections
- Transporting Students
- Passenger Safety
- Passenger Interaction
- Fare collection
- Vehicle Maintenance
- Bus Operation
- Problem-Solving
- Passenger Service and Safety
- Critical Thinking
- Strong Working Relationships
- Team Collaboration
- Defensive Driving Practices
- Valid Driver's License
- Communication and Interpersonal Skills
- Traffic Laws and Regulations
- Van and Shuttle Operation
- Passenger Boarding
- Fire Extinguisher Use
- Emergency Exit Door Operation
- Tires and Brakes Inspections
- Routine Vehicle Maintenance
- New Hire Training
- Payment Collection
- Navigation Equipment
- Complaint and Conflict Resolution
- Incident Reporting
- Emergency Response
- Rule Enforcement
- Trip Organization
- Charter Bus Service
- Security Monitoring
Certification
- Driver accreditation
- Driver training
- Cert IV in Disability
- NDIS Worker Orientation
- New Worker Induction
- Supporting Effective Communication
- Working with Childrens
Languages
Turkish
Full Professional
English
Native or Bilingual
Timeline
Professional Bus Operator / Provider
Busngo
07.2021 - Current
Truck Driver
Velex
01.2019 - 02.2021
Truck Owner/Operator
Sydney Food And Packaging
10.2017 - 03.2018
Operations Manager
Otobus
11.2015 - 03.2017
High School Diploma -
Amity College Boys High School
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