QA professional with strong focus on quality assurance, testing, and process improvement. Skilled in identifying and resolving defects, ensuring software reliability, and enhancing user experience. Known for effective team collaboration, consistent delivery of results, and adaptability to changing project needs. Proficient in automated testing, manual testing, and using tools like Selenium, JIRA, and SQL. Recognized for analytical thinking, problem-solving, and clear communication.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
QA Engineer
ITSC Technologies Pvt. Ltd.
09.2024 - 05.2025
Project: Hospital Management Information System (HMIS) / eSEHAT
Worked on ITSC’s in-house HMIS/eSEHAT product to streamline hospital functions, like patient records, billing, diagnostics, and hospital management.
Designed and executed test cases, tracked defects using Jira, managed test cycles in TestRail, and validated data using SQL on Oracle DB. I also worked on the Traceability Matrix Document and the preparation of Test Data.
Collaborated in Agile sprints to ensure quality delivery, aligned with healthcare standards and product timelines.
Ensured the product met internal quality benchmarks and healthcare compliance standards.
Contributed to a successful product launch through meticulous end-to-end testing of applications.
Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.
Improved team efficiency with introduction of agile testing methodologies.
Resigned from my QA role in India to move to Sydney, Australia in May 2024.
QA Engineer
Encora Inc.
05.2022 - 02.2023
Project: Enterprise Pharmacy System
Worked on a cloud-based pharmacy system hosted on Azure, supporting hospital and retail pharmacy operations. Derived test scenarios and documenting test cases.
Participated in Agile sprints and collaborated with cross-functional teams (developers, BAs, and product owners).
Performed functional, regression, and integration testing for the prescription, inventory, and billing modules.
Prepared test summary documents, conducted retrospectives, and defined acceptance criteria for successful delivery.
Collaborated with development teams to address and remediate issues found during testing, ensuring high-quality software releases.
Career break from March 2023 – August 2024 for international travel, including a short visit to Australia.
DESIGN/PLANNING ENGINEER
Congruex Asia-Pacific
10.2020 - 11.2022
Project: Continuous Graphic Integrated System (CGIS)
Designed and delivered OSP (Outside Plant) engineering solutions for FTTH, BAU, and F1/F2 fiber deployment projects, supporting AT&T clients in Texas and California.
Utilized AutoCAD, FROGS tools, and CGIS platforms to prepare accurate fiber layout designs, splice plans, and construction-ready drawings.
Communicated with the ability to simplify complex technical concepts for non-technical stakeholders.
Participated in weekly progress meetings, providing updates on schedule adherence, resource allocation, and overall project health.
Maintained excellent communication with clients, providing regular updates on project status and addressing concerns promptly.
Education
Bachelor of Engineering - Electronics And Instrumentation
SATI
Vidisha, India
04.2001 -
Skills
Development Process: Agile Methodology, Sprint Cycles
STATUS
Full/Unconditional Working Rights(Australian Partner Permanent Resident)
Certification
Automation Testing with Java, Selenium & Frameworks – Croma Institute.
Awards
Commended by the leadership team at ITSC for exceptional attention to detail throughout my tenure.
Acknowledged by the team at Encora for thorough and precise bug documentation during the final project.
Received favorable client feedback for clear and well-structured documentation during the mock project simulation at Congruex.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
QA Engineer
ITSC Technologies Pvt. Ltd.
09.2024 - 05.2025
QA Engineer
Encora Inc.
05.2022 - 02.2023
DESIGN/PLANNING ENGINEER
Congruex Asia-Pacific
10.2020 - 11.2022
Bachelor of Engineering - Electronics And Instrumentation