manager
Open To Work
Akash Kc
Bettys Burgers
Sydney,NSW
Summary
Experienced hospitality manager with 7+ years leading high-volume restaurant teams, improving service flow, and maintaining strong customer experiences through staff coaching, inventory control, and operational efficiency.
3
Languages
7
Years of experience
Work History
Restaurant Manager
5 Years 9 Months- Led daily restaurant operations, maintaining service standards across front-of-house and kitchen teams.
- Managed rostering, labour costs, and shift coverage to support smooth trading.
- Trained staff on menu knowledge, POS systems, and customer service expectations.
- Monitored food safety, hygiene, and compliance practices throughout service periods.
- Coordinated stock control, ordering, and inventory checks to reduce shortages.
- Resolved customer concerns promptly, protecting guest satisfaction and brand reputation.
- Coached team members on performance standards, accountability, and efficient workflow.
- Reviewed sales trends and operational issues to improve service consistency and team productivity.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
Cook
1 Year 6 Months- Monitored food quality throughout service, correcting seasoning, plating, and temperature issues.
- Managed seafood prep, grilling, and frying stations to maintain consistent ticket flow.
- Coordinated kitchen line timing with servers to support accurate, hot order delivery.
- Trained new cooks on portioning, sanitation, and station setup procedures.
Assitant Manager
3 Months- Supervised daily restaurant operations to maintain service consistency and team accountability.
- Supervised daily front-of-house and back-of-house operations to maintain smooth service flow.
- Trained crew members on food safety, service standards, and point-of-sale procedures.
- Monitored inventory levels and coordinated ordering to prevent product shortages.
Kfc Supervisor
2 Years 1 Month- Supervised shift operations, ensuring crew followed service standards and food safety procedures.
- Monitored order accuracy and speed, resolving service issues during peak periods.
- Coordinated crew schedules, break coverage, and task assignments to maintain smooth operations.
- Trained new team members on POS transactions, product preparation, and customer service expectations.
Education
Diploma And Advance - IT Network Security
Skills
Inventory control and record keeping
Inventory management
Operations management
Point of sale (POS) system operation
Passion for customer satisfaction
Cost control
Staff management
Personnel management
Accomplishments
was a training manager opened many restaurent for bettys and alaso was
Work Preference
Job Search Status:
Open to workWork Type
Full TimeLanguages
Hindi
Full Professional
English
Full Professional
Nepali
Native or Bilingual
Timeline
Cook
Fitches Sea Food
09.2022 - 03.2024
Assitant Manager
Slims Quality Burger
08.2022 - 11.2022
Restaurant Manager
Bettys Burgers
01.2021 - Current
Kfc Supervisor
KFC
05.2019 - 06.2021
AHIC
Diploma And Advance from IT Network Security