Akash Shibu John

Dynamic Operations Manager with a proven track record at Cyber Recycling & Inventec PTY LTD, excelling in operational performance tracking and effective problem resolution. Spearheaded process optimisations that significantly enhanced efficiency and customer satisfaction. Adept at collaborative project engagement, driving team success through strategic planning and execution. Committed to service excellence and continuous improvement.

• Led Multi-Brand Operational Reviews: Successfully executed progress evaluations across multiple brands (Inventec, Cleaver Powdercoating, Terraforma Tiles, Cyber Recycling, and Growth Father), identifying workflow inefficiencies, quoting delays, and low machine utilisation — directly influencing cost reduction strategies and service optimisation.
• Spearheaded Implementation of Productivity Tools: Oversaw the deployment of Jibble time-tracking software at Inventec, enabling accurate on-site labour analysis and data-driven productivity reporting.
• Improved Quoting Efficiency: Standardised quoting templates and introduced automation strategies across engineering and manufacturing teams, reducing client response time and improving conversion potential.
• Drove Digital Transformation: Directed complete SEO overhaul and technical fixes for Cyber Recycling’s digital presence — including schema deployment, meta content optimisation, and plugin repairs — leading to improved site performance and Google Ads ROI.
• Increased Ad Campaign ROI by 30%: Optimised Google Ads spend (A$2,864/month) by reallocating budget from underperforming campaigns, reducing cost per lead from A$35.50 to A$18.15.
• Managed International Business Operations: Oversaw cross-border business functions and vendor relations across India, Australia, and UAE, ensuring continuity in marketing, production, and procurement workflows while aligning with local compliance and cost structures.