Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Supervisor
Flavour 3015
06.2023 - Current
Coached employees through day-to-day work.
Stock ordering.
Money handling and banking.
Shift supervision.
Performed opening and closing shifts.
Customer Service Representative
Exchange Hotel
09.2021 - 06.2023
Handled customer inquiries and suggestions courteously and professionally.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Served alcoholic and non alcoholic beverages to customers.
Responsible for opening and closing shifts.
Dance Teacher
MT Dance Company
11.2021 - 09.2022
Planned routines for recitals and performances.
Taught and explained choreography by breaking down steps and demonstrating moves.
Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
Assisted students in developing self-advocacy and support skills.
Fragrance Development Support Coordinator at INTERNATIONAL FLAVOUR & FRAGRANCE, SINGAPOREFragrance Development Support Coordinator at INTERNATIONAL FLAVOUR & FRAGRANCE, SINGAPORE