Akbar Pasha MOHAMMAD

To keep learning new courses and excel in high growth oriented organization with quest to learn and work with devotion and dedication. Perform to the best of my ability by combining my core competencies with innovative thinking.

4+ years' experience in Operations and Finance management at WAV Sydney Pty Ltd Series 99 (Operations Professional Certified) 9.6+ years of total experience in Investment Banking domain Received Crème award for exceptional performance as a Team Lead from COO of Genpact Batch topper in SEAL (School for effective aspiring leaders) training Good knowledge on Anti Money Laundering, US Stock Market, Financial Accounting and Investment Banking Green Belt (Six Sigma) trained and tested Lean Trained, Tested and Certified, Lean ACE Certification (7 Star Certification) Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

• Supervised team of 30 FTE's.
• Collaborated with team of 15 FTE's in the development of strong NDIS customer base
• Achieved significant cost by transiting the process

• Series 99 (Operations Professional Certified) in the year 2016
• Received Best team Award for continuously exceeding targets
• Received Gold, Silver and Bronze awards for exceptional performance throughout the year
• Client Award for Exceptional performance during the peak volumes
• Best Training and HR catalyst Award at North American Banking level

• Genpact India Ltd. (Jan 2010 – Aug 2019), Investment Banking (Client On boarding, Trading, Accounting and AML), Assistant Manager, Working for an independent broker/dealer based in US providing independent financial advisors with cutting-edge technology, innovative products and superior service to help in their day to day business along with all strategic business support. It buys and sells investment products on behalf of investors who are clients of financial advisors affiliated with the firm. The products include stocks, bonds, mutual funds, Asset Management, Retirement accounts, Unit investment trust, Cash management, insurance and options., Performing Quality check on New accounts, Reconciliation of accounts and trading on accountsSharing Weekly and Monthly Dashboard call with the process ownersResource allocation during Month end and high volume periodsPreparing daily trackers to measure the volumes processed and check the SLA metricsEnsuring all the Standard operating procedures are updated regularlyEncouraging team members to get cross train in other processEvaluating the performance of the team members and rating accordinglyPerforming root cause analysis of production incident to prevent repetition of similar errors and preparing incident reports, Conducting team meeting and also team huddles to discuss any process updatesIdentifying team members developmental areas and nominating them for the respective trainingsMentoring and supervising the team associates, facilitate scope definition including functionality and technology, helping them to understand organization business pattern, resolving their doubts and queries so they are best utilized and brought up to speed at the earliest
• Bank of America (Aug 2008 – Nov 2009), Bank of America, Team Member, Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services., Providing Online access to the Bank of America customers via online chat after verifying the customerEnrolling customers into Online Banking and providing them with their login credentialsProviding customers with the user id and also used to generate new passcode for their Online accessWas the Process Trainer and a single point of contact for the Senior Management and the ClientTraining new hires on the process and making sure that get over the learning curve by conducting assessmentsMentoring the new hires and tracking their performance on daily basisSharing the performance tracker of the team with the Management teamI was a part of HR SPOC team and ensuring adherence to the HR polices by the team
• ICICI Bank (Jul 2007 – Aug 2008), ICICI Bank, Phone Banking Office, ICICI Bank is one of the top private bank in India. Serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services., Providing Online access to the ICICI Bank customers over the phone after verifying the customerResolving customer Savings account related quires like Cheques, Fixed Deposits, Demand Draft and Pay orderProcess Trainer and a single point of contact for Management teamTraining new hires in the process and making sure that get over the learning curve by conducting assessmentsMentoring the new hires and tracking their performance on daily basisSharing the performance tracker of the team with the Management team

• Passport Number: Available
• Date of Birth: 05/30/85