Akbel Mina
Roxburgh Park,VIC
Summary
Proven Security Guard with extensive experience with many different roles within Security, adept in emergency response and patrolling. Demonstrates exceptional verbal communication and relationship-building skills, ensuring a secure and welcoming environment. Achieved significant reduction in security breaches through vigilant surveillance and effective teamwork. Highly reliable, with a strong work ethic and a keen ability to adapt to dynamic situations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Security Guard
Constant Security
Melbourne, VIC
12.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Interacted assertively but non-confrontationally with personnel and general public.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Security Guard
Force Response Security
Melbourne, VIC
08.2023 - 12.2023
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
- Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.
- Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
- Provided a secure environment for attendees by implementing strict access control measures at entry points.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Security Guard
Australian Protection Group
Melbourne, VIC
06.2019 - 05.2023
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Maintained visitor logs for accurate record-keeping and improved site access control.
Education
First Aid/CPR -
Start Training
Campbellfield, VIC11.2023
White Card -
Start Training
Campbellfield, VIC11.2023
Certificate III - Security Operations
Optimistic Futures
Broadmeadows, VIC03.2018
Certificate II - Security Operations
Optimistic Future
Broadmeadows, VIC03.2018
Highschool -
Mount Ridley College
Craigieburn, VIC10.2017
Skills
- Verbal and written communication
- Patrolling
- Workplace Safety
- Work ethic
- Punctuality
- Incident Reporting
- Emergency Response
- First Aid Certified
- English fluency
- Keen observer
- Emergency awareness
- Security operations experience
- Complex Problem-Solving
- Emergency Management
- Reliability
- Relationship building and management
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Security Guard
Constant Security
12.2023 - Current
Security Guard
Force Response Security
08.2023 - 12.2023
Security Guard
Australian Protection Group
06.2019 - 05.2023
First Aid/CPR -
Start Training
White Card -
Start Training
Certificate III - Security Operations
Optimistic Futures
Certificate II - Security Operations
Optimistic Future
Highschool -
Mount Ridley College