ARIF KHAN
Campbellfield,VIC
Summary
Professional systems management expert with focus on optimizing IT operations and ensuring system reliability. Adept at streamlining processes and enhancing system performance. Known for strong team collaboration and adaptability to changing demands. Skilled in troubleshooting, system upgrades, and team leadership.
Overview
12
12
years of professional experience
Work History
Asst. Systems Manager
SHAZA AL MADINA HOTELS
02.2013 - 09.2017
- Supported end-users with technical issues, providing prompt and efficient assistance that minimized disruptions to daily tasks.
- Managed the deployment of new hardware, ensuring seamless integration into existing systems.
- Developed custom software solutions to address specific business needs, increasing overall operational efficiency.
- Collaborated with other IT professionals to identify areas for improvement within company systems and processes.
- Trained team members on best practices for system use, increasing overall productivity across departments.
- Established proactive maintenance schedules to keep hardware running at peak efficiency while minimizing equipment failure rates.
- Contributed to the creation of comprehensive backup strategies, safeguarding vital company data against loss or corruption due to unforeseen events such as natural disasters or cyberattacks.
- Improved system efficiency by implementing and maintaining IT infrastructure upgrades.
- Responded to incidents quickly, troubleshot problems and corrected faults.
- Kept computer systems operating at optimal performance levels.
- Provided remote troubleshooting and support for users.
Deployment Engineer
SABIC
10.2012 - 01.2013
- Evaluated new tools and technologies that could improve the efficiency of the deployment process, staying current on industry trends.
- Managed rollbacks when necessary to quickly restore systems to their previous state in case of issues during deployments.
- Reduced downtime during deployments by closely monitoring performance metrics and proactively addressing issues.
- Improved deployment efficiency by streamlining processes and implementing automation tools.
- Developed custom scripts to automate repetitive tasks during deployments, saving time and reducing errors.
- Collaborated with cross-functional teams to develop comprehensive deployment plans, ensuring successful project completion.
- Increased customer satisfaction by providing timely and accurate updates on deployment progress.
- Ensured compliance with security policies throughout all stages of the deployment process, protecting sensitive data from unauthorized access.
- Participated in software field testing to verify performance of developed projects.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Managed use of various types of databases and configured, installed and upgraded new ones.
In-charge of I.T
SOFITEL Al-Khobar The Corniche
05.2011 - 10.2012
- Implemented best practices in safety protocols, resulting in reduced workplace accidents and improved employee morale.
- Managed budgets, reducing overall production costs while maintaining exceptional quality standards.
- Planned and assigned daily duties to staff members.
EMIRATES PALM COMPUTERS TRADING L.L.C
01.2006 - 12.2010
- Improved system efficiency by implementing and optimizing hardware and software components.
- Completed software updates and assessed security patches for optimized computer use.
- Optimized networked software and operating systems by applying updates and patches.
- Managed and monitored installed systems for highest level of availability.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
Education
High School Diploma -
St Joseph College
Hyderabad, India08.2004
Skills
- Hardware maintenance
- Backup management
- Server management
- Network management
- System administration
- Operating systems
- Troubleshooting skills
- Remote support
- System troubleshooting
- Hardware troubleshooting
- Backup and recovery
- Technical support
- Problem-solving
- User support
Languages
English
Full Professional
Arabic
Limited Working
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Personal Information
- Permanent Resident
- Gender: Male
- Nationality: Indian
- Driving License: Victorian AU
- Marital Status: Married
Timeline
Asst. Systems Manager
SHAZA AL MADINA HOTELS
02.2013 - 09.2017
Deployment Engineer
SABIC
10.2012 - 01.2013
In-charge of I.T
SOFITEL Al-Khobar The Corniche
05.2011 - 10.2012
EMIRATES PALM COMPUTERS TRADING L.L.C
01.2006 - 12.2010
High School Diploma -
St Joseph College
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