Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MINNU BABU

GUNGAHLIN,ACT

Summary

Motivated and detail-oriented Project Support and Contract Administration professional with strong experience in supporting residential and commercial development projects, from initial client engagement through to final approvals. Skilled in preparing and coordinating project documentation, processing purchase orders and invoices, managing supplier communications, and ensuring compliance with building and planning regulations. Proven ability to liaise effectively with internal teams, clients, certifiers, and external consultants, always maintaining a collaborative, and friendly approach. Experienced in managing project documentation for approvals, coordinating meetings, and supporting the delivery of construction projects in line with stakeholder expectations, and regulatory requirements. Committed to delivering value through efficiency, clear communication, and a solutions-focused mindset.

Overview

6
6
years of professional experience

Work History

Contract Administrator

PUNJAB HOMES Pty Ltd
MITCHELL, ACT
01.2025 - Current
  • Prepared and submitted documentation for building approvals, ensuring compliance with regulations.
  • Assisted in compiling final occupation certificates, adhering to all project requirements.
  • Participated in client meetings to confirm finishes and selections, offering support throughout pre-construction.
  • Liaised with clients to finalize material selections, ensuring accurate order placement.
  • Coordinated purchase orders with suppliers based on customer requirements and project timelines.
  • Communicated professionally with clients and stakeholders to facilitate a smooth approval process.
  • Managed email correspondence, maintaining prompt communication regarding inquiries and documentation requests.
  • Reviewed quotations from suppliers to support cost-effective decision-making.

Customer Service Professional

Woolworths Supermarket
02.2023 - 01.2025
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • My role involved troubleshooting and resolving customer issues at the self-checkout section, showcasing my ability to think on my feet and provide solutions promptly.

Food Service Assistant

Pinnacle People
Canberra, ACT
01.2023 - 03.2023
  • Worked in the parliament house as the food service assistant.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared orders on trays for dine-in orders or in bags for takeout orders.
  • Offered information on menu items, garnishes and preparation methods to choosy guests.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.

Civil Engineer

LSGD Section, Ayyappancoil Gramapanchayath
Ayyappancoil
01.2021 - 11.2022
  • Supervised various municipal works and modernization projects and performed line and grade surveys.
  • Coordinated with contractors, suppliers, and local authorities to facilitate smooth project execution.
  • Conducted regular site inspections to monitor progress and address any issues promptly.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and implemented solutions to maintain and improve client infrastructure at existing sites.
  • Estimated quantities and material costs during project planning to support budgeting and costing.
  • Attended industry training, association meetings and topical seminars to enhance job knowledge and skills.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used coordination and planning skills to achieve results according to schedule.
  • Created, printed and modified drawings in AutoCAD.

Civil Site Engineer

INKEL LIMITED
Kakkanad, Cochin
05.2019 - 10.2019
  • Conducted regular progress reports and updates to keep project stakeholders informed.
  • Enhanced safety measures by implementing rigorous site inspections and risk assessments.
  • Provided technical support during construction phases, addressing any arising issues promptly to minimize delays.
  • Increased productivity by utilizing advanced software tools for accurate calculations, simulations, and drafting purposes.

Education

Master of Construction and Building Information Management -

University of Canberra
05.2025

Bachelor of Engineering - Civil Engineering

MBC COLLEGE OF ENGINEERING AND TECHNOLOGY
05.2019

Senior Secondary School -

JAI RANI ENGLISH MEDIUM SCHOOL
05.2015

Secondary School -

OSSANAM ENGLISH MEDIUM HIGHER SECONDARY SCHOOL
05.2013

Skills

  • Team collaboration
  • Preparation of approvals and occupancy documentation
  • Project support and coordination
  • Quotation analysis and supplier coordination
  • AutoCAD proficiency
  • 2D modeling
  • Superior time management
  • Data collection
  • Computer proficiency
  • Microsoft Excel
  • Customer service
  • Filing
  • Microsoft PowerPoint

References

References available upon request.

Timeline

Contract Administrator

PUNJAB HOMES Pty Ltd
01.2025 - Current

Customer Service Professional

Woolworths Supermarket
02.2023 - 01.2025

Food Service Assistant

Pinnacle People
01.2023 - 03.2023

Civil Engineer

LSGD Section, Ayyappancoil Gramapanchayath
01.2021 - 11.2022

Civil Site Engineer

INKEL LIMITED
05.2019 - 10.2019

Master of Construction and Building Information Management -

University of Canberra

Bachelor of Engineering - Civil Engineering

MBC COLLEGE OF ENGINEERING AND TECHNOLOGY

Senior Secondary School -

JAI RANI ENGLISH MEDIUM SCHOOL

Secondary School -

OSSANAM ENGLISH MEDIUM HIGHER SECONDARY SCHOOL
MINNU BABU