Akif Kurtoglu

• Advised Toyota customers on vehicle features, trims, and financing options.
• Conducted test drives and demonstrated Toyota safety and technology systems.
• Assessed customer preferences to identify suitable vehicle options. with new and used Toyota inventory.
• Negotiated vehicle pricing, trade-in values, and lease terms.
• Completed sales paperwork and coordinated delivery documentation for Toyota purchases.
• Cultivated customer relationships through phone calls, emails, and showroom visits, enhancing customer loyalty.
• Collaborated with customers to finalize vehicle pricing agreements and sales management to reach price agreements and explain warranty, sales and option package procedures.
• Guided customers on trade-in values for existing vehicles, aiding informed decision-making.
• Delivered exceptional customer service throughout the transaction process, ensuring satisfaction from initial contact to sale completion.
• Followed up with previous customers through surveys or emails seeking feedback on the service provided.
• Ensured all necessary documentation was completed accurately prior to delivery of the vehicle.

Helped run service and transport businesses focused on on-time delivery and strong customer service.

Supported purchase and operation of commercial window cleaning business.

• Sold business after over 12 months of operation and increased value from $60000 purchase price to $85000 sale price.

Assisted with temporary fencing subcontract logistics, vehicle operation, and site safety.

• Supported temporary fencing subcontract work and daily site tasks.

Bought and managed truck driving school.

• Handled quoting, invoicing, and customer lead generation.
• Supported instructor scheduling, compliance, and safety standards.
• Coordinated communication with students and regulatory bodies to meet industry standards.
• Managed payroll administration and financial records.

• Managed high-risk public order incidents, coordinating team efforts to maintain peace and order
• Conducted investigations, arrests, prosecutions, and prepared court briefs
• Responded to emergency and non-emergency incidents, ensuring public safety and effective resolution
• Performed crowd control and critical incident response operations
• Collected and analyzed intelligence to support targeted operations
• Processed crime scenes and preserved forensic evidence to evidentiary standards
• Prepared operational and evidentiary reports for court, supporting prosecution efforts with thorough documentation

Note: 12 months leave without pay taken prior to resignation to commence business operations.