AKILA HERATH MUDIYANSELAGE
Pakenham,VIC
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
8
8
years of professional experience
Work History
Owner and Director
Pakenham 4x4 Clinic
03.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
- Increased vehicle reliability by conducting regular maintenance and thorough inspections.
Workshop Controller
Revtech Autoworks
12.2023 - 03.2024
- Reduced downtime with proactive maintenance of workshop equipment and tools.
- Provided exceptional customer service by promptly addressing concerns and ensuring timely communication updates on repair progress.
- Championed the use of advanced diagnostic equipment to accurately identify faults leading to higher first-time fix rates.
- Resolved complex technical issues by leveraging expertise in automotive diagnostics and repair techniques.
- Conducted regular performance evaluations of technicians, identifying areas for improvement and recommending appropriate action plans.
- Created a safe working environment by implementing robust safety procedures compliant with OSHA regulations.
- Maintained high-quality work standards by enforcing strict quality control measures and regular staff training.
- Fostered a collaborative atmosphere within the workshop encouraging knowledge sharing amongst colleagues resulting in improved problem-solving capabilities.
- Managed a team of technicians, ensuring proper task delegation and adherence to safety protocols.
- Optimized inventory management, minimizing stock shortages and reducing procurement costs.
- Established strong relationships with vendors, negotiating favorable terms for parts supply contracts.
- Ensured compliance with industry regulations through consistent documentation practices and rigorous internal audits.
- Implemented a preventive maintenance program, resulting in fewer emergency repairs and increased workshop productivity.
- Enhanced workshop efficiency by implementing effective scheduling and resource allocation strategies.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Documented findings and produced [Type] reports.
- Improved quality processes for increased efficiency and effectiveness.
- Calibrated tools and equipment to meet requirements.
- Developed and implemented quality assurance improvements.
- Reviewed incoming materials against specifications.
Motor Mechanic
Northway Honda
12.2021 - 12.2023
- Performed routine maintenance services, optimizing vehicle longevity and functionality for customers.
- Troubleshot complex automotive issues, applying systematic approaches to identify root causes and implement solutions.
- Repaired and replaced faulty components, resulting in improved vehicle safety and reliability.
- Consistently complied with safety regulations, maintaining a secure work environment for both staff and clients.
- Collaborated with team members on large-scale projects, streamlining workflow for timely completion of tasks.
- Increased customer satisfaction by providing timely and efficient maintenance services for various car models.
- Participated in professional development workshops to continuously expand knowledge and skills, ensuring the highest level of service for clients.
- Maintained accurate records of repair work completed, facilitating effective communication between staff members and clients regarding vehicle status updates.
- Enhanced vehicle performance by conducting thorough diagnostics and implementing appropriate repairs.
- Adhered to company standards and manufacturer guidelines for each repair.
Motor Mechanic
Mornington Nissan
08.2020 - 12.2021
- Performed routine maintenance services, optimizing vehicle longevity and functionality for customers.
- Troubleshot complex automotive issues, applying systematic approaches to identify root causes and implement solutions.
- Repaired and replaced faulty components, resulting in improved vehicle safety and reliability.
- Consistently complied with safety regulations, maintaining a secure work environment for both staff and clients.
- Collaborated with team members on large-scale projects, streamlining workflow for timely completion of tasks.
- Stayed up-to-date with industry advancements, ensuring the application of current techniques and tools during repairs.
- Increased customer satisfaction by providing timely and efficient maintenance services for various car models.
- Participated in professional development workshops to continuously expand knowledge and skills, ensuring the highest level of service for clients.
- Adhered to company standards and manufacturer guidelines for each repair.
- Inspected and tested equipment to locate damage or worn parts.
- Recorded repairs required, parts used and labor time.
Motor Mechanic
East Side Mitsubishi
08.2019 - 08.2020
- Performed routine maintenance services, optimizing vehicle longevity and functionality for customers.
- Troubleshot complex automotive issues, applying systematic approaches to identify root causes and implement solutions.
- Repaired and replaced faulty components, resulting in improved vehicle safety and reliability.
- Consistently complied with safety regulations, maintaining a secure work environment for both staff and clients.
- Collaborated with team members on large-scale projects, streamlining workflow for timely completion of tasks.
- Stayed up-to-date with industry advancements, ensuring the application of current techniques and tools during repairs.
- Increased customer satisfaction by providing timely and efficient maintenance services for various car models.
- Participated in professional development workshops to continuously expand knowledge and skills, ensuring the highest level of service for clients.
- Maintained accurate records of repair work completed, facilitating effective communication between staff members and clients regarding vehicle status updates.
- Adhered to company standards and manufacturer guidelines for each repair.
Motor Mechanic
Courtney & Patterson Ford
08.2018 - 08.2019
- Performed routine maintenance services, optimizing vehicle longevity and functionality for customers.
- Troubleshot complex automotive issues, applying systematic approaches to identify root causes and implement solutions.
- Repaired and replaced faulty components, resulting in improved vehicle safety and reliability.
- Consistently complied with safety regulations, maintaining a secure work environment for both staff and clients.
- Collaborated with team members on large-scale projects, streamlining workflow for timely completion of tasks.
- Stayed up-to-date with industry advancements, ensuring the application of current techniques and tools during repairs.
- Increased customer satisfaction by providing timely and efficient maintenance services for various car models.
- Participated in professional development workshops to continuously expand knowledge and skills, ensuring the highest level of service for clients.
- Maintained accurate records of repair work completed, facilitating effective communication between staff members and clients regarding vehicle status updates.
- Enhanced vehicle performance by conducting thorough diagnostics and implementing appropriate repairs.
- Adhered to company standards and manufacturer guidelines for each repair.
- Inspected and tested equipment to locate damage or worn parts.
Service Technician
Harrison Hyundai
02.2018 - 08.2018
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Motor Mechanic
Perera Motors
02.2017 - 02.2018
- Performed routine maintenance services, optimizing vehicle longevity and functionality for customers.
- Troubleshot complex automotive issues, applying systematic approaches to identify root causes and implement solutions.
- Repaired and replaced faulty components, resulting in improved vehicle safety and reliability.
- Consistently complied with safety regulations, maintaining a secure work environment for both staff and clients.
- Collaborated with team members on large-scale projects, streamlining workflow for timely completion of tasks.
- Increased customer satisfaction by providing timely and efficient maintenance services for various car models.
- Participated in professional development workshops to continuously expand knowledge and skills, ensuring the highest level of service for clients.
- Managed inventory levels effectively to ensure the availability of necessary parts for timely repairs.
- Maintained accurate records of repair work completed, facilitating effective communication between staff members and clients regarding vehicle status updates.
- Enhanced vehicle performance by conducting thorough diagnostics and implementing appropriate repairs.
Education
Certificate IV in Light Vehicle Mechanical Tech - Automotive
Baxter Institute
Melbourne, VIC02-2020
Certificate III in Light Vehicle Mechanical Tech - Automotive
Baxter Institute
Melbourne, VIC08-2018
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Engine repair
- Preventive Maintenance
- Brake systems
- Mechanical systems
- Diagnostics
- Auto and engine repair
- Gasket and seal replacements
- Belt and hose replacements
- Workplace safety
- Fluid exchanges
- Automotive diagnostics
- Problem diagnosis
- Fuel systems
- Equipment diagnostics
- Documentation and reporting
- Customer service
- Inventory management
- Systems troubleshooting
- Work order management
- Safety management
- Exhaust systems
- Technical aptitude
- Safety procedures
- Quality assurance
- Recordkeeping
- Component repairs
- Fleet maintenance
- Price quoting
- OSHA
Timeline
Owner and Director
Pakenham 4x4 Clinic
03.2024 - Current
Workshop Controller
Revtech Autoworks
12.2023 - 03.2024
Motor Mechanic
Northway Honda
12.2021 - 12.2023
Motor Mechanic
Mornington Nissan
08.2020 - 12.2021
Motor Mechanic
East Side Mitsubishi
08.2019 - 08.2020
Motor Mechanic
Courtney & Patterson Ford
08.2018 - 08.2019
Service Technician
Harrison Hyundai
02.2018 - 08.2018
Motor Mechanic
Perera Motors
02.2017 - 02.2018
Certificate IV in Light Vehicle Mechanical Tech - Automotive
Baxter Institute
Certificate III in Light Vehicle Mechanical Tech - Automotive
Baxter Institute
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