Preparing high-quality tea beverages and provide exceptional customer service, ensuring a positive experience for every customer while adhering to safety and hygiene standards
Key responsibilities
Customer service: Greet and assist customers, taking orders and providing recommendations to enhance their experience
Cleanliness and Hygiene: Maintain a clean and organized workspace, following health and safety regulations to ensure food safety
Cash Handling: Accurately process transactions, manage the cash register, and ensure proper handling of cash and credit card payments while maintaining accurate financial records
Achievements
Training and Development: Successfully trained new staff members, improving their efficiency and knowledge of menu items, which enhanced team performance
Sales Assistant
Gifts and Gadgets
09.2023 - 01.2024
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Crew member
McDonald's
06.2021 - 08.2022
Provide customer service, take orders, prepare food, and maintain cleanliness in a fast-paced environment
Key responsibilities
Ensure food safety and hygiene standards are consistently met
Stock and replenish supplies as needed to maintain service efficiency
Take customer orders and ensure accurate preparation of food and beverages
Achievements
Promotions to Mcafee
Contributed to a20% increase in front register efficiency in peak hours
Education
Higher School Certificate -
Chatswood High School
Chatswood, NSW
09-2024
Skills
First Aid/CPR Certification
Teamwork skills
Organisation
Customer service
Sales skills
Hobbies and Interests
Rock Climbing - fosters problem solving skills and resilience., Hiking - exploring nature enhances my appreciations for teamwork and adventure., Playing guitar - enhances creativity and discipline.