Akira Rossack
WA,Australia
Summary
Dynamic and results-driven professional with a proven track record in delivering exceptional customer service and effectively managing multiple tasks in fast-paced environments. Demonstrated reliability and adaptability in mastering bartending techniques, consistently enhancing guest experiences through attentive service. Strong focus on maintaining accuracy and fostering a positive, efficient workplace. Committed to continuous improvement and excellence in all aspects of work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kitchen Hand/Pie Maker
Pie House
02.2025 - 07.2025
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Produced consistently high-quality pies for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Completed large orders for special events, ensuring timely delivery and client satisfaction.
- Established welcoming atmosphere by greeting each pie lover warmly.
- Overlooked operations & trained new staff.
Bartender
Burger Baby
02.2025 - 07.2025
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Gaming Employee
Berri Hotel
07.2022 - 01.2025
- Focused on learning new skills and staying updated with industry changes.
- Developed effective communication skills when interacting with both colleagues and patrons.
- Maintained accurate records of deposits, withdrawals and jackpots paid out during shifts.
Food and Beverage Attendant
Berri Hotel
04.2021 - 01.2025
- Proven ability to maintain high standards of customer service during high-volume, fast-paced operations.
- Participated in ongoing training to enhance own job skills and knowledge.
- Greeted and accommodated guests, building positive experiences from the first point of contact.
- Memorized menu to help diners make informed meal choices.
- Assisted with training of new employees, demonstrating correct bartending & barista techniques.
- Followed alcohol awareness procedures for preventing intoxication and adhered to all policies & procedures regarding the states serving laws.
- Displayed & retained extensive knowledge of beer, wine, spirits, cocktails and coffees that we served
Education
High School Diploma - undefined
Glossop Highschool
GlossopSkills
- Attention to detail & accuracy
- Multitasking Abilities
- Adaptability and flexibility
- Customer service
- Food preparation
- Punctual and reliable
- Verbal and written communication
Certification
- RSA
- RSG2
Timeline
Kitchen Hand/Pie Maker
Pie House
02.2025 - 07.2025
Bartender
Burger Baby
02.2025 - 07.2025
Gaming Employee
Berri Hotel
07.2022 - 01.2025
Food and Beverage Attendant
Berri Hotel
04.2021 - 01.2025
High School Diploma - undefined
Glossop Highschool
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