Akiyo Keehne

• Provided administrative support for the effective

care of Aged Care clients and engagement with their

families.

• Provided professional and welcoming reception duties for all visitors to the centre.
• Produced and managed invoices for clients and the efficient processing of payments.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.

• Managed the creation, business model, finances

and financial / taxation reporting of the business.

• Researched and evaluated existing teaching methods to then create and develop a new more effective teaching method – as the basis of my tailored English teaching program for children and adults.
• Designed and produced company logo, branding, website and marketing.
• Developed and produced monthly newsletter to students.

• Efficiently managed the day-to-day operations of the pharmacy, ensuring smooth workflow.
• Making sure that medications are available for outpatient appointments, surgeries and throughout Gove District Hospital.
• Collaborated with healthcare providers to develop and implement patient care, ensuring adherence to regulations.
• Answered incoming phone calls and emails, addressed questions and orders from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Handled the entire accounts payable process, from invoice receipt to payment reconciliation.
• Assisted in cost savings.
• Provided nurse educations within a scope of pharmacy technician.
• Organise the freight logistics to distribute pharmaceutical products to East Arnhem region in a timely manner.

• Assisted the management of the ‘Section 100’
  program to supply essential medicines to 8 communities and multiple homelands in East Arnhem Land.
  
• Dispensed prescriptions then prepared medication in suitable forms such as Medico webster packs, unit doses or box labeling.
  
• Operated the JVM automated unit dose package machine, which includes filling the machine with the correct medications, maintenance and effective software management.
  
• Prepared end of the month Section 100 and PBS claims in accordance with government requirements.
  
• Arranged accounts receivable of all private medications.
  
• Liaised with nurses at community clinics and the staff at GDH Pharmacy, to maintain communication and effective treatment of the patients.
  
• Organised and arranged the clinic ’imprest’ room and occasionally visited the clinics to assist them with better Imprest management.
  
• Packed and dispatched the bulk Imprest orders to the remote health clinics, with the limited transport system in East Arnhem Land, which was often challenging.
  
• Familiar with both generic and brand names of drugs and am aware of the importance of stock rotation.

• Performed in a fast paced and demanding pharmacy environment.
• Responsible for the management of all Dose Admin

Aids, making sure the patients are taking the correct current medications, including ordering, packing, stock control and rotation, administration, intervention to be noted to Pharmacist, liaison with other health care providers, answering phone and over the counter enquiries, timely medication review to be checked by a Pharmacist, dispensing and Medicare claims, and preparation of customer invoices, all in a weekly cycle to be able to distribute DAA medication to over 160 patients.

• Worked in the office environment taking phone calls / enquiries, and performing administrative duties.
• Supported the Allied Health professionals through effective data entry, ordering equipment for clients and making travel arrangements.
• Assisted in bill payments, organising Meals-On-Wheels, and ordering stationary items from GDH stores.