Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

AKON LUETH

blakeview,SA

Summary

I am Organized and dedicated Administrative officer with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Im also, Motivated professional with extensive experience in customer service, and administrative tasks have demonstrated outstanding flexibility working both autonomously and successfully cooperating as part of a team, adapting to many changes. I am comfortable taking initiative and making decisions, having developed excellent service and leadership skills. I am excited about entering the next phase of my career, seeking a challenging role that will allow me to utilize my skills and will thrive on learning new skills to create a long-life career that will be beneficial to both myself and my employer to help me grow as a person.

Overview

5
5
years of professional experience

Work History

Administrative Officer/Clerical Officer

SA HEALTH
10.2022 - Current
  • Created, prepared, and delivered reports to various departments.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Managed files and records for all patients attending the emergency department and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • effectively coordinate the registration of all patients attending the department and arrange admission/ facilitate discharge where necessary.
  • provide comprehensive and efficient and effective administration services to patients and their family members medical, nursing and other members of the hospital.
  • ability to use SA health Electrical medical records system Sunrise/ EMR trained in all parts of EMR.

Medical Receptionist

PLAYFORD FAMILY MEDICAL
12.2020 - 10.2022
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained current and accurate medical records for patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Barista/Waitress

REVIVAL CAFE
02.2018 - 12.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Education

Craigmore High School
Adelaide, SA
12.2020

Adelaide, School of Languages
Adelaide, SA
12.2019

Skills

  • Electronic Filing System
  • Business Policies and Procedures
  • Error Resolution
  • Effectively work in a team and independently
  • Verbal Communication
  • Professionalism
  • Customer Focus
  • Organization
  • Able to use technology
  • Able to adapt to new things
  • Eager to learn more technological skills

Accomplishments

  • Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.

Timeline

Administrative Officer/Clerical Officer

SA HEALTH
10.2022 - Current

Medical Receptionist

PLAYFORD FAMILY MEDICAL
12.2020 - 10.2022

Barista/Waitress

REVIVAL CAFE
02.2018 - 12.2020

Craigmore High School

Adelaide, School of Languages
AKON LUETH