Akram Baghdadi
SYDNEY,NSW
Summary
Efficient Team Member known for productivity and ability to complete tasks swiftly. Possess specialized skills in conflict resolution, communication, and time management. Excel in active listening, empathy, and problem-solving which are crucial for success in service roles. Committed to maintaining positive customer experiences and building strong relationships.
Overview
2023
2023
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Concrete Laborer
Alphacrete
Sydney , NSW
03.2022 - 10.2022
- Operated concrete mixing equipment for various projects.
- Assisted in pouring and finishing concrete surfaces on job sites.
- Maintained tools and machinery to ensure optimal working condition.
Customer Service Representative
Daily Sweets
Sydney , NSW
12.2021 - 05.2022
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Processed transactions accurately using point-of-sale systems.
Flooring Installer
Fab Floors
sydney , NSW
02.2021 - 11.2021
- Installed a variety of flooring types including hardwood, laminate, and vinyl.
- Measured and cut flooring materials to fit specific room dimensions.
- Prepared surfaces by cleaning and leveling floors before installation.
- Collaborated with clients to select appropriate flooring options for their needs.
Surveillance Technician
boston security
Sydney , NSW
- Installed and maintained surveillance equipment across multiple locations.
- Monitored real-time video feeds for security breaches or incidents.
- Conducted routine inspections of cameras and recording devices.
- Assisted in troubleshooting technical issues with surveillance technology.
Education
Cert IV In Accounting And Bookkeeping - Accounting And Bookkeeping
Tafe
Sydney , NSW 04.2023 - 04.2025
Hoxton Park High School
Sydney , NSWSkills
- Customer service management
- Customer service delivery
- Relationship building
- Critical thinking
- Collaboration
- Flexible and adaptable
- First Aid/CPR
Languages
English
First Language
Arabic
Advanced (C1)
C1
Certification
- EWP licence
- First Aid cert
- White card
Timeline
Cert IV In Accounting And Bookkeeping - Accounting And Bookkeeping
Tafe
04.2023 - 04.2025
Concrete Laborer
Alphacrete
03.2022 - 10.2022
Customer Service Representative
Daily Sweets
12.2021 - 05.2022
Flooring Installer
Fab Floors
02.2021 - 11.2021
Surveillance Technician
boston security
Hoxton Park High School