Aksh
Schofields,NSW
Summary
Proven team player and quick learner, I excelled at RSA RCG Training and in various customer service roles, enhancing customer satisfaction and streamlining operations. Skilled in problem-solving and collaboration, I consistently contributed to positive outcomes, demonstrating strong interpersonal and multitasking abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Responsible Service of Alcohol + Conduct Gambling
TCP Training
01.2024 - 01.2024
Volunteer
Sydney Children Health Fund
02.2023 - 02.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Wait Staff Member
Italian Restaurant
03.2016 - 08.2016
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Coffee Shop Trainee
Cafe Roasters
12.2015 - 02.2016
- Developed strong product knowledge, enabling accurate recommendations for customers based on their preferences.
- Collaborated with team members to ensure seamless operations during peak hours, resulting in reduced wait times.
- Promoted a welcoming atmosphere by engaging with customers and providing personalized service, resulting in repeat business.
- Assisted in maintaining a clean and organized work environment for increased productivity and customer appeal.
Education
MBA - Strategy Management
UNSW
Sydney, NSW12.2024
Bachelor of Science - Industrial Technology
California State University
USA2009
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
Certification
- RSA, TCP Training - Jan 2024
- RCG, TCP Training - Jan 2024
Timeline
Responsible Service of Alcohol + Conduct Gambling
TCP Training
01.2024 - 01.2024
Volunteer
Sydney Children Health Fund
02.2023 - 02.2023
Wait Staff Member
Italian Restaurant
03.2016 - 08.2016
Coffee Shop Trainee
Cafe Roasters
12.2015 - 02.2016
MBA - Strategy Management
UNSW
Bachelor of Science - Industrial Technology
California State University
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