Akshdeep Kaur
Sydney,Australia
Summary
An ambitious and diligent project officer with more than 5 years of Australian work experience in leading large projects and teams focused on customer experience. Proven track record of delivering exceptional results in project and administrative management. Excellent communication and interpersonal skills, with a demonstrated ability to thrive in fast-paced environments and manage competing priorities effectively.
Overview
9
9
years of professional experience
Work History
Project Officer (IT Assets)
Fire & Rescue NSW
08.2022 - Current
- Managing data entry of all Mobile assets (Phones, Tablets, and Mobile services) to SAP and linking the information with EAM
- Managing the data of the Mobile phones, Tablets, and satellite phones to be ordered for Admin staff and Fire stations.
- Assist FRNSW users with mobile application queries and update in service desk ticket.
- Placing order for new devices as per the marval tickets and invoicing them accordingly.
- Managing the connection of new mobile and internet services for FRNSW employees
- Preparing all project related documentation (Project charter, Weekly status report, High level project schedule, Risk/issue Register)
- Assisting my manager in preparing briefs and reports for the executive leadership team and ministerial approvals
- Developing project documents with Fire and Rescue’s Voice and Video Network team for the IP Telephony migration to cloud project
- Assisting Emergency management system’s team with Vehicle Telemetry Project (VTP) by acting as a bridge between FRNSW IT service desk and Mobile Services (Telstra)
- Preparing agendas, taking minutes, managing logistics, and facilitating communication among stakeholders
- Managing the risk register, ensuring that they were being tracked and actioned before turning into issues
- Researching risk mitigation techniques and discussing them with the deployment team
- Effectively engaging with multiple stakeholders (SES, Telco Authority, Ventia, Optus, Telstra, and many more) to ensure alignment throughout the project lifecycle
- Effectively managing the SAED and Build for the SSKO paging sites for ESPN project
- Researching and analyzing the project in terms of budget, progress, and risks
- Working with Paging team to program the new pagers that are assigned to firefighters
Project Officer
BJS International
01.2021 - 08.2022
- Assisting with resource scheduling so that team members have the resources they need to complete their tasks
- Scheduling stakeholder meetings and facilitating communication between the project manager and stakeholders throughout the project life cycle
- Managing project management documents such as the project plan, budget, and schedule and scope statement, as directed by the project manager
- Executing a variety of project management administrative tasks such as billing and bookkeeping
- Support team members when implementing risk management strategies
- Updating the project status in the project management tool daily.
Project Administrator
ASV Signage
05.2020 - 01.2021
- Exhibiting organizational skills by project scheduling and maintaining deadlines
- Scheduling project meetings with clients, designers, and installers
- Researching vendors for pricing and equipment availability
- Assisting in gathering project requirements and setting up the project budget
- Preparing Quotes and invoices for the projects.
Project Administrator
Signarama, Canterbury
07.2019 - 05.2020
- Working with CoreBridge software to manage projects and make invoices
- Exhibiting organizational skills by project scheduling and maintaining deadlines
- Preparing documentation and daily reporting to managers
- Scheduling project meetings with clients, designers, and installers
- Researching vendors for pricing and equipment availability
- Assisting in gathering project requirements and setting up the project budget.
Project Coordinator and Office Administrator
Ash Designs, Blacktown, Sydney
01.2018 - 07.2019
- Issued invoices and managed payments using the accounting software Xero
- Assigned tasks to designers and ensured the quality work for clients
- Accurately prepared daily status reports for different projects and presented them to managers
- Provided timely project status updates to the Project Manager
- Managed and built relationships between vendors and management for all financial and resource matters to ensure smooth flow of information and timely assistance when needed.
Project Coordinator
Dot Technologies India
12.2016 - 12.2017
- Worked closely with the team of directors
- Collaborated with clients and scheduled kickoff meetings
- Ensured quality deliveries of the projects in an attentive manner
- Coordinated with a team of 10-15 people including developers and testers
- Assisted the team of business development by helping them in online bidding.
Project Coordinator
Pisoft Informatics, India
05.2016 - 12.2016
- Demonstrated strong project management ability when creating job and operation sequence planning to achieve the highest accuracy and quality standards
- Encouraged developers to strictly maintain the code quality and develop bug free software
- Demonstrated responsibility by preparing documentation and daily reporting to Project Manager
- Supportively assisted designers and developers in coding.
Business Development Manager
Smart School Education, Delhi, India
08.2015 - 11.2015
- Accurately maintained the client database using their own CRM
- Ability to work under pressure and maintain patience while talking to clients.
Education
Diploma of Project Management -
ACBI
Sydney, NSW02.2023
Master of Applied Information Technology -
Victoria University
Sydney, NSW11.2019
Bachelor of Technology in Computer Science Engineering -
Global Institutes
Amritsar, India08.2015
Skills
- Project Management
- Stakeholder Relations
- Resource Allocation
- Risk Assessment
- Documentation And Reporting
- Asset Allocation
- Asset Management
- Strategic Planning
- Market Research
Attributes
- Strong communication skills as demonstrated through 5 years of experience in project coordination.
- Excellent Project management skills gained by working as project coordinator from last 5 years.
- Ability to work in a team gained being an office cum project administrator by identifying the capabilities of the team members and assigning work.
- Excellent interpersonal skills, demonstrated in the ability to manage customers.
- Excellent knowledge of Microsoft office suite gained by working in office administrator position.
- Familiar with different project management tools like Asana, JIRA and Ms Project
- Familiar with the SAP database and the process of entering desired data in it.
- Skilled in strategic planning, problem-solving, and decision-making, with a focus on driving operational excellence and organizational success.
References
- Paul Barnes, Paul.Barnes@fire.nsw.gov.au, Director IT Operations & Communications, Fire and Rescue NSW
- Melissa DiPalma, Melissa.DiPalma@fire.nsw.gov.au, Manager ESCAD Systems, Fire and Rescue NSW
Timeline
Project Officer (IT Assets)
Fire & Rescue NSW
08.2022 - Current
Project Officer
BJS International
01.2021 - 08.2022
Project Administrator
ASV Signage
05.2020 - 01.2021
Project Administrator
Signarama, Canterbury
07.2019 - 05.2020
Project Coordinator and Office Administrator
Ash Designs, Blacktown, Sydney
01.2018 - 07.2019
Project Coordinator
Dot Technologies India
12.2016 - 12.2017
Project Coordinator
Pisoft Informatics, India
05.2016 - 12.2016
Business Development Manager
Smart School Education, Delhi, India
08.2015 - 11.2015
Diploma of Project Management -
ACBI
Master of Applied Information Technology -
Victoria University
Bachelor of Technology in Computer Science Engineering -
Global Institutes
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