Summary
Overview
Work History
Education
Skills
Timeline Note
Timeline
Generic

Arjun Sudharshan

Canberra,Australia

Summary

  • Transitioned to Australia's IT sector after securing permanent residency, applying diverse administrative and technical experience to quality assurance.
  • Junior Software Tester with 3+ years of total experience, including 2+ years in manual testing and QA in Agile environments.
  • Strong foundation in manual, functional, regression, smoke, and integration testing.
  • Experienced in test case design, execution, defect reporting, and documentation.
  • Conducted API testing using Postman and self-learnt basic test scripting in Selenium
  • Adept at working in Agile/Scrum teams, participating in sprints, stand-ups, and retrospectives.
  • Recognized for preventing critical defects, improving test processes, and team collaboration.
  • Domain exposure in E-Commerce and Healthcare applications.
  • Demonstrates excellent analytical skills, communication abilities, and attention to detail.
  • Committed to learning and contributing to a quality-focused development environment.

Overview

11
11
years of professional experience

Work History

Junior Tester

NexGenSm
Canberra, Australia
04.2022 - Current
  • Designed, executed, and maintained manual test cases for web-based applications.
  • Conducted exploratory and risk-based testing, identifying critical defects with detailed reproduction steps.
  • Practiced risk-based testing to prioritize test efforts on high-impact and high-probability areas, improving efficiency and defect detection.
  • Created and maintained test cases using Azure DevOps, including test plans, test suites, and bug tracking.
  • Prepared test data for test and staging environments using Postman APIs, ensuring realistic and reusable datasets.
  • Learnt Postman from Senior Tester to support developers and created a significant volume of test data, which was also used in development environments when needed.
  • Played a key role in preventing a major data leak during system migration by uncovering an undetected edge-case scenario.
  • Followed bug reporting formats, enhancing clarity and reducing triage time across QA and development teams.
  • Collaborated closely with developers, Dev Leads, BAs, Scrum Masters, and Product Owners to ensure shared understanding and smooth communication.
  • Maintained good rapport with cross-functional teams, contributing to a collaborative and productive Agile environment.
  • Participated actively in Agile ceremonies including sprint planning, retrospectives, and daily stand-ups to ensure timely quality assurance.
  • Contributed to cross-team testing during sprint releases, identifying high-impact areas and ensuring end-to-end coverage.
  • Performed regression, smoke, and sanity testing to validate fixes and ensure stability across builds.
  • Assisted in UAT (User Acceptance Testing) by preparing test data and guiding business users through test scenarios.
  • Logged and tracked defects through their lifecycle, ensuring timely resolution and retesting.
  • Continuously updated test documentation and ensured traceability between requirements and test cases.
  • Demonstrated eagerness to learn new tools and consistently went the extra mile to ensure quality and timely delivery.

Operations Supervisor

Siva Vishnu Mandir Mawson
Canberra, Australia
10.2019 - 12.2021
  • Maintained accurate digital records of 500+ monthly visitor entries/exits using custom Excel trackers
  • Processed and reconciled donation records with 100% financial reporting accuracy
  • Supervised facility cleaning routines, implementing a quality checklist system.
  • Digitized archival records by converting physical documents to PDF with metadata tagging
  • Troubleshot printer/network issues for office staff (basic IT support)
  • Created automated attendance reports using Excel formulas, saving 5 hours/week.
  • Developed strong relationships with customers through excellent customer service practices.

QA Intern

Besant Technologies
Chennai, India
01.2017 - 12.2017
  • Joined as Intern after completing software training course from same company.
  • Executed manual test cases for e-commerce platform, ensuring UI/UX consistency
  • Analyzed software requirements and created test cases for testing products.
  • Reported 20+ defects via JIRA with clear reproduction steps and retested the same after fixes.
  • Performed cross-browser testing (Chrome, Firefox, Safari) for compatibility.
  • Updated Confluence pages with test documentation and process guidelines.
  • Participated in daily standup and review meetings.
  • Participated in peer reviews of test plans, cases, scenarios and results documentation.
  • Complied with company and regulatory requirements related to safety and quality.

Community Services Instructor

Chennai Community Initiatives
Chennai, India
10.2014 - 01.2016
  • Conducted Sanskrit and computer classes for 100+ students across 2 community center and primary school.
  • Developed 15+ standardized lesson plans covering Word formatting, Excel budgets, and email basics
  • Implemented pre/post-training assessments to measure skill acquisition.
  • Mentored 4 volunteers in instructional techniques, expanding program reach by 40%
  • Documented 30+ software FAQs for students' home reference.
  • Developed interest to learn software application and started self-learning courses.

Education

Software Testing Certification - Software Engineering

Besant Technologies
Chennai
11.2016

Bachelor of Arts - Sanskrit

Madras Sanskrit College
Chennai
07.2014

Skills

  • Manual Testing
  • Test Case Design and Execution
  • Test Data Preparation
  • Regression, Smoke, Sanity Testing
  • JIRA, Azure DevOps
  • Postman, SQL, Git(Basics)
  • Confluence
  • Selenium (Basics)
  • Agile/Scrum
  • STLC

Timeline Note

2018-2021 Career Note: Gained Australian work experience in community and administrative roles while completing PR requirements.

Timeline

Junior Tester

NexGenSm
04.2022 - Current

Operations Supervisor

Siva Vishnu Mandir Mawson
10.2019 - 12.2021

QA Intern

Besant Technologies
01.2017 - 12.2017

Community Services Instructor

Chennai Community Initiatives
10.2014 - 01.2016

Software Testing Certification - Software Engineering

Besant Technologies

Bachelor of Arts - Sanskrit

Madras Sanskrit College

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