Summary
Work History
Education
Skills
References
Timeline
Generic

AKSHAY BAJAJ

Melbourne

Summary

Highly motivated and a friendly, cheerful with diligence and dedication to work. Able to drive brand availability and willing to take on board new ideas & adapt them further to make them my own. I am ambitious and passionate about everything I do. I come from a strong service background that allows me to thrive in any competitive and challenging environments. I am right now ready and qualified for the next stage in career and is looking forward to making a significant contribution to any future employer.

Work History

Supervisor

Coles Express
  • Managed daily operations of the Cole Express store, ensuring smooth functioning and customer satisfaction
  • Supervised and motivated a team of store employees, providing guidance and support as needed
  • Oversaw inventory management, including ordering, stocking, and maintaining appropriate levels of merchandise
  • Conducted regular inspections to ensure compliance with company policies, cleanliness standards, and safety regulations
  • Assisted in staff training and development initiatives to enhance productivity and customer service skills
  • Resolved customer complaints and issues effectively, maintaining a positive reputation for the store.

Team Member

Moonlight Cinema
  • Setting up kitchen, bar and seating cousins in the park before everyday movie session
  • Running food and drinks to the customers
  • Checking tickets and leading customers to their respective seats along with all the explanation about our food and beverage services
  • Setting up free sample stalls provided by our official sponsors
  • Help with winding up the service setup just before the movie start.

Duty Manager

Event Cinemas Burwood
  • Oversaw daily operations of the cinema, ensuring smooth functioning and exceptional customer experiences
  • Managed a team of cinema staff, including hiring, training, and scheduling to maintain efficient staffing levels
  • Implemented strategies to enhance customer satisfaction and resolve any issues or complaints promptly
  • Controlled inventory, managed cash flow, and monitored expenses to ensure profitability
  • Collaborated with vendors and distributors to ensure timely delivery of films and concessions
  • Enforced safety and security procedures to create a secure environment for patrons and staff.

Sales Consultant

Hugo Boss
  • Organizing merchant on shop floor
  • Meeting Company’s Sales Targets and KPI’s
  • Delivering Customer Service Excellence whilst building a loyal customer base of repeat shoppers
  • Assisting customers and advising them on fashion choices
  • Communicating current store promotions to all customers
  • Selling clothing and processing payments at checkout
  • Maintaining store in clean and tidy condition
  • Maintaining a professional image on the shop floor at all times
  • Attaching and updating pricing tags on merchandise
  • Carrying out stock taking duties
  • Handling returns and exchanges
  • Dealing with customer complaints and suggesting solutions
  • Performing store opening and closing operations.

Assistant Manager

Criniti’s
  • Training, leading and coaching of existing and new team members
  • Making daily sales reports and employee performance charts
  • Maintaining sales and wages ratio with efficiently weekly roster for staff
  • Provided customer feedback and dealt with customer queries
  • Supervising front of house staff
  • Regular training and heading staff meetings to uplift the service quality
  • Communicating company standards to staff.

Sales Specialist

Nike
  • Providing customer service and product knowledge
  • Answering customer inquiries regarding Nike goods and services
  • Delivering exceptional Customer Service
  • Helping shoppers locate items and recommending suitable products
  • Communicating current store promotions to all customers
  • Selling clothing and processing payments at checkout
  • Organizing merchandise on the sales floor and assembling in-store displays
  • Attaching and updating pricing tags on merchandise
  • Cleaning work areas and performing cashier duties
  • Handling returns and exchanges
  • Dealing with customer complaints and suggesting solutions.

Education

Master of Professional Accounting -

Charles Sturt University
01.2019

Bachelor of Commerce (Honours) -

Punjab University, India
01.2016

Skills

  • Sales skills and business-focused approach
  • Ability to work with minimum or no supervision
  • Strong communication and interpersonal skills
  • Effective Time management skills
  • Stocking and replenishing
  • Confident and outgoing manner
  • Creative Problem Solver
  • Cash Handling skills
  • MS Windows Proficient
  • Ability to cope well under pressure
  • Strong Client Relations
  • Ability to work towards KPI’s

References

Available on request.

Timeline

Supervisor

Coles Express

Team Member

Moonlight Cinema

Duty Manager

Event Cinemas Burwood

Sales Consultant

Hugo Boss

Assistant Manager

Criniti’s

Sales Specialist

Nike

Master of Professional Accounting -

Charles Sturt University

Bachelor of Commerce (Honours) -

Punjab University, India

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