Akshay Maheshwari
Clyde North,Australia
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Eco Alliance
02.2021 - Current
- Working under Victorian Energy Upgrade Program, offering upgrade for Hot water tank for businesses and residence
- Develop and foster relationships with clients
- Conducted comprehensive market research to identify new business opportunities
- Provided exceptional after-sale support, resulting in a significant improvement in customer satisfaction scores.
- Consistently over achieved KPI's with 100 % Customer Positive Feedback
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Retention Consultant
Red Energy
05.2018 - 01.2021
- Utilizing excellent communication and negotiation skills to retain existing customers.
- Educating potential customers on the benefits of being with Red Energy or Lumo Energy
- Increasing the customer base through warm outbound leads.
- Engaging, creative thinking skills to attract more customers.
- Developing new concepts and focusing on growth initiatives and retention
- Provide excellent customer service and ensure customer satisfaction.
Sales Consultant
Red Energy
05.2016 - 05.2018
- Demonstrated ability to maintain high sales volume through Door-to-door Sales for 2 years
- Accurately maintained high sales volume with zero complaints through customer satisfaction
- Provided excellent customer service to new and existing customers.
- Demonstrated the ability to explain complex policies and procedures to customers
- Compare pricing plans with competitors, and signing up the new customer
- Always maintained up to date records.
Education
Master of Information Systems -
Central Queensland University
Melbourne, VIC10.2017
Bachelor of Technology -
S 'O' A University
Bhubaneswar, India05.2012
Skills
- Customer Service
- Team Leadership
- Business development and planning
- Operations Management
- Driving sales and meeting KPIs
- Data analysis
- Interpreting market trends
- Lead Generation
- Team Collaboration
Languages
English
Hindi
References
References available upon request
Timeline
Business Development Manager
Eco Alliance
02.2021 - Current
Retention Consultant
Red Energy
05.2018 - 01.2021
Sales Consultant
Red Energy
05.2016 - 05.2018
Master of Information Systems -
Central Queensland University
Bachelor of Technology -
S 'O' A University
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