Akshay Patil
Phillip,ACT
Summary
Accomplished consultant who drives organisational improvements through leveraging expertise in program management, business operations, transformation programs and technology in the public sector. Experienced in collaborating with clients and leaders to co-design solutions to problems and meet business needs.
Overview
9
9
years of professional experience
Work History
Promoted, Senior Manager
Services Australia
11.2020
- Developed and implemented strategies to deliver one time special circumstance social welfare payment refunds, including design of business process maps, customer experience maps and supporting data analysis
- Developed and implemented strategies to resume social welfare payment debt raising for sensitive customer cohorts following the National COVID-19 Debt Pause
- Affairs
- Carried out a large piece of discovery to first baseline the DVA portfolio landscape, providing executives with a complete view of the initiatives that the Department was undertaking
- Implemented a portfolio prioritisation scorecard to support senior executive in prioritising departmental spend
- Conducted project assurance reviews of 12 workstreams to prepare the transformation program for upcoming gateway review
- PwC Internal
- Supported junior staff in professional development at the firm via Team Leader duties
- Managed engagement financials for multiple projects totaling ~$25 million
- Delivered multiple national learning and development sessions related to transformation design and delivery skill sets
- Achieved multiple engagement extensions, including scoping additional engagement opportunities for other PwC teams.
Tranformation Design & Delivery – SENIOR Manager
PwC, Government and Public Services Consulting, Department of
07.2019 - Current
- As part of a delivery team designed and established a new Australian Government Agency, key roles included:
- Design and management of transition schedules;
- Implementation of a governance arrangements and shared services agreements; and
- Delivery of change management services to support transition of staff to the new Agency
- Lead design and development of a Program Management Office for high profile engagement within Defence encompassing 18 delivery teams
- This included design of a governance structures and processes to enable efficient reporting, decision making and escalations
- Lead development of program delivery schedules, including understanding key dependencies, risk and ongoing management and executive reporting.
PORTFOLIO ANALYST/Coordinator
ASEANZ Consulting
03.2018 - 06.2019
- Engagement Quality Delivery (EQD) Team
- Managed and co-ordinated EQD project portfolio, including maintaining portfolio dashboard and tracking project entry, progression and exit
- Managed team activity and resource plan to achieve objectives set out in annual EQD plan
- Developed and managed team budget
- Draft portfolio performance reporting for leadership teams and ASEANZ Board
- Support ongoing and continuous process improvement initiatives, tooling and stakeholder engagement
PROJECT COORDINATOR
BigAir Group Limited
01.2015 - 03.2018
- Maintaining and upgrading power redundancy systems for base stations across Australia
- Management of licensing documents and third party contracts, including an audit of licenses leading to a reduction in annual rent on major telecommunications sites by 20%
- Management of projects for site upgrades and new site builds
- Appropriate access approvals
- Maintaining a high standard of documentation of equipment schedules at all 300 BigAir base stations nationwide
- Delivered policy for a refreshed quality standard for BigAir’s baseline information in regions with no visibility
Education
Bachelor of Electrical Engineering - Engineering
University of New South Wales
Sydney, NSW2016
Skills
- Program/Project leadership
- Project finance, costing and resourcing
- Schedule design and management
- Program Management Office design and operations
- Delivery risk management within project lifecycle assurance
- Process analysis and design
- Design thinking and agile delivery methodologies
- Problem solving and analytical thinking
- Data analysis
- Stakeholder management
- Workshop design and facilitation
- Proficient in VBA programming
- Basic programming in C, SQL and Python
Timeline
Promoted, Senior Manager
Services Australia
11.2020
Tranformation Design & Delivery – SENIOR Manager
PwC, Government and Public Services Consulting, Department of
07.2019 - Current
PORTFOLIO ANALYST/Coordinator
ASEANZ Consulting
03.2018 - 06.2019
PROJECT COORDINATOR
BigAir Group Limited
01.2015 - 03.2018
Bachelor of Electrical Engineering - Engineering
University of New South Wales
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