Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Akshay Soman

MELBOURNE,Vic

Summary

Ambitious administration professional offering Masters of Business Administration in sales and business-consulting. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, and monitoring data. Dedicated to build a career within administration, marketing, customer service and event management.

Overview

11
11
years of professional experience

Work History

EVENT MANAGEMENT

Karstens
Melbourne, Victoria
08.2023 - Current
  • Event Planning such as to conceptualise, design and plan all aspects of the event including its purpose, theme and objectives
  • Budget Management to create and manage budgets ensuring all expenses are tracked and controlled
  • Venue Selection and Setup to select and identify suitable venues based on the event’s requirements
  • Risk Management to identify potential risks and develop contingency plans to address unforeseen issues
  • Attendee Experience check so as to focus on creating a positive experience for attendees to ensure their needs are met
  • Collecting and analysing feedback to improve future events
  • Technology and Event Software use for registration, attendee tracking and analytics
  • Team Leadership to manage and lead event staff and volunteers, delegating tasks and responsibilities as needed.

Restaurant MANAGER

Dosa Hut CBD
Melbourne, Victoria
05.2021 - 05.2023
  • Led a team of 20+ staff members, including servers, kitchen staff and bartenders ensuring they provided excellent customer service and maintained high standards of cleanliness and food safety
  • Developed and implemented new marketing strategies that increased sales by 20% in six months
  • Managed inventory, orders and budgets to ensure the restaurants financial success and profitability
  • Trained and developed new employees, ensuring they met the restaurant’s standards and exceeded customer expectations
  • Conducted regular performance reviews for staff and provided feedback to improve their skills and work efficiency
  • Coordinated with vendors, suppliers and contractors to ensure timely delivery of goods and services.

OFFICE SUPPORT

Accountancy Insurance
Melbourne, Victoria
01.2022 - 02.2023
  • Assisting Senior Account Manager on the day-to-day activities like scheduling client meetings, meeting clients on his behalf and handling account related activities such as renewing contracts
  • Extensive use of Microsoft services such as Outlook for scheduling meetings, Excel for processing large volumes of data and cleaning them to deliver solutions to clients
  • Preparing presentations and reports to share with clients and senior management
  • Handling client inquiries and resolving any issues that may arise
  • Coordinating with various internal departments to ensure that client projects are completed on time.

Sales Representative

Dark Horse/Sumo Energy
South Melbourne, Victoria
10.2020 - 04.2021
  • Demonstration and presenting of energy retailer's product
  • Door to door sales
  • Recommended accurate and effective solutions to customers after identifying problems
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations
  • Built strong rapport with clients by understanding needs and clearly explaining products.

Quality Control

Sweetsticks
Noble Park North, Victoria
07.2020 - 08.2020
  • Checking the product against specification
  • Verifying package requirements
  • Classifying and reporting quality defects
  • Conducting onsite testing.

Training Manager/Marketing

Hannah Direct
Richmond, Victoria
11.2019 - 05.2020
  • Demonstration and presenting of automotive retailer's product
  • Door to door sales
  • Tele-sales
  • Business-Business (B2B) sales
  • Coordinated ongoing technical training and personal development classes for staff members
  • Conducted orientation sessions and organized on-the-job training for new hires
  • Directed field training to enhance participants' skills
  • Build new teams
  • Trained new hires to perform cross-training exercises with experienced workers.

Sales Executive

SanDisk Promotions
Dubai, UAE
09.2016 - 03.2017
  • Organized sales visits
  • Demonstration and presenting of products
  • Maintaining accurate records and establishing new businesses
  • Reviewing sales performance from time to time to do better
  • Aim to be consistent in achieving monthly targets.

Sales Promoter

Spring GITEX
Dubai, UAE
03.2013 - 09.2013
  • Organized sales visits
  • Demonstration and presenting of Hisense products
  • Maintaining accurate records and establishing new businesses
  • Reviewing sales performance from time to time to achieve the desired target
  • Improved company visibility by meeting with and engaging prospective customers.

Education

Master of Business Administration -

Deakin University
06.2020

Bachelor of Business Administration -

Manipal University
09.2017

Skills

  • Event Planning
  • Sales and Marketing Strategy
  • Event Setup and Breakdown
  • Volunteer Management
  • Network Development
  • Event Management
  • Workflow Management
  • Customer Engagement
  • Relationship Selling
  • Door-To-Door Sales
  • Microsoft services: Outlook, Excel, JIRA etc

Languages

English
Professional
Malayalam
Native/ Bilingual
Hindi
Professional
Arabic
Limited

Timeline

EVENT MANAGEMENT

Karstens
08.2023 - Current

OFFICE SUPPORT

Accountancy Insurance
01.2022 - 02.2023

Restaurant MANAGER

Dosa Hut CBD
05.2021 - 05.2023

Sales Representative

Dark Horse/Sumo Energy
10.2020 - 04.2021

Quality Control

Sweetsticks
07.2020 - 08.2020

Training Manager/Marketing

Hannah Direct
11.2019 - 05.2020

Sales Executive

SanDisk Promotions
09.2016 - 03.2017

Sales Promoter

Spring GITEX
03.2013 - 09.2013

Master of Business Administration -

Deakin University

Bachelor of Business Administration -

Manipal University
Akshay Soman