As a driven Engineering Management graduate, I offer substantial experience in logistics, inventory management, and customer service. I am looking to contribute to a forward-thinking organization where I can apply my expertise in transport management and logistics to enhance operational efficiency and achieve successful results. With strong organizational skills, meticulous attention to detail, and proficient communication and analytical abilities, I am well-equipped to manage priorities effectively and support the organization's goals.
· A key team member in Research and development of Bluetooth IoT devices (key-less operation) for Electric and IC engine two-wheeler vehicles.
· Mechanical CAD design of IoT box using Dassault Systèmes SOLIDWORKS software.
· Root cause analysis of battery life span and battery draining of TVS Activa 5g and NDS Electric vehicles.
· On-site debugging and resolution on ground by visiting the Vogo zones.
· Documentation of Installation process and procedure involved for IoT device.
· 50 mechanics in 5 cities received training and knowledge transfer about the newest IoT devices.
· Managed the whole process of assembly and production of 12,000 Bluetooth IoT devices with help of other team members.
· Monitoring quality check and installation of the IoT devices on to the 12,000 two-wheeler vehicles.
· In charge of leading a crew of 9 engineers responsible for the on-site debugging of 12,000 vehicles with regards to IoT device issues across five cities.
· Development of test platforms for in-depth evaluations of the various Bluetooth IoT device parameters.
· Sim card administration for 14,000 cards across the two varying network providers.
· Engaged in customer support, spoke with customers about their real-time experiences with Bluetooth IoT devices, and worked to improve the gadget as a result.
· Data analysis related to Bluetooth IoT device failure on the field and addressing the issue in subsequent IoT device iterations.
· Selected trustworthy applicants for the on-site debug team regarding technical aspect after conducting interviews with them.
· Supply chain management of IoT hardware team which involved tasks namely, procurement, negotiation with vendors, expenditure, payment to vendors and stock assessment.
· Managed a team of 8 members as a team leader for upgrading the firmware on the field.