Akshi Akshi
Melbourne,VIC
Summary
Proactive professional with a strong background in retail management. Known for effective problem-solving and adaptability, contributing to operational efficiency and exceptional team performance.
Overview
3
3
years of professional experience
Work History
Store Manager
The Reject shop
Ringwood, VIC
02.2025 - Current
- Managed daily operations to ensure efficient store functionality.
- Trained and mentored team members on customer service standards.
- Implemented visual merchandising strategies to enhance product presentation.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Monitored sales trends to adjust product offerings accordingly.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Store Manager
The Reject shop
Belconnen, ACT
08.2022 - 02.2025
- Managed daily operations to ensure efficient store functionality.
- Trained and mentored team members on customer service standards.
- Implemented visual merchandising strategies to enhance product presentation.
- Conducted regular staff meetings to communicate updates and expectations.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Monitored sales trends to adjust product offerings accordingly.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
Education
MBA - Finance
Chandigarh University
India07-2019
Skills
- Cash handling
- Sales analysis
- Performance evaluation
- Problem solving
- Goals and performance
- Flexible schedule
- Team building and leadership
- Policies and procedures
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Store Manager
The Reject shop
02.2025 - Current
Store Manager
The Reject shop
08.2022 - 02.2025
MBA - Finance
Chandigarh University