Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Akshit Khurana

Canberra,ACT

Overview

4
4
years of professional experience

Work History

Team Member

Zambrero
03.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Cashier

Supabarn
01.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Store Manager

Dominos Pizza Inc.
08.2022 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Business Development Intern

Tupperware
08.2022 - 10.2022
  • Maintained client information and accounts in company databases.
  • Engaged with customers to build business relationships.
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Collaborated with teammates to develop advertising collateral and sales presentations.

Assistant Manager of Operations

Indian Oil
03.2019 - 04.2022
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.

Sales Assistant Team Member

Indian Oil
03.2021 - 03.2022
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.

Internship Student

World Health Organisation
04.2021 - 06.2021
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Sorted, organized, and maintained files.
  • Interacted with customers by phone, email, or in-person to provide information.

Education

BBA - Management

Australian National University
Canberra, ACT
08.2025

High School Diploma -

Gurukul Global School
Chandigarh
03.2021

Skills

  • Promotions and Specials
  • Staff Motivation and Discipline
  • Operational Efficiency and Safety
  • Balance Accounts
  • Business Management and Development
  • Financial controls
  • Entrepreneurship and Innovation
  • Web development

Timeline

Team Member

Zambrero
03.2023 - Current

Cashier

Supabarn
01.2023 - Current

Store Manager

Dominos Pizza Inc.
08.2022 - Current

Business Development Intern

Tupperware
08.2022 - 10.2022

Internship Student

World Health Organisation
04.2021 - 06.2021

Sales Assistant Team Member

Indian Oil
03.2021 - 03.2022

Assistant Manager of Operations

Indian Oil
03.2019 - 04.2022

BBA - Management

Australian National University

High School Diploma -

Gurukul Global School
Akshit Khurana