Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Akshit Pundir

Marketing Specialist
Sydney,NSW

Summary

Hi there! I'm Akshit, a confident and striving young professional with a strong track record of delivering products and services that add value for customers and other stakeholders. With a background in business analysis,product & digital marketing, strong business acumen and excellent communication skills, I am able to effectively understand, present and articulate customer needs and priorities. I enjoy thinking creatively and critically to work through problems. I love a good challenge and am always learning. I thrive in team environments and believe the best products are created through user-centered design, strong collaboration and a shared vision.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Product Specialist

Apple
Sydney, NSW
04.2022 - Current
  • Met and achieved sales metrics within the Specialist role providing customer with a full solution experience, focusing on identifying their needs.
  • Established effective knowledge, support, and best practices to move into a Mentor role, providing opportunities to facilitate growth and development.
  • Handled escalated customer complaints and resolve issues with excellent customer service.
  • Analyzed key aspects of our connected services to evaluate factors driving results and summarized into presentation for our team.

SEO Executive

Orange Line
Ultimo NSW 2007, NSW
10.2021 - Current
  • Reported on bibliographic metadata fields and identifying areas of improvement.
  • Interpreted trends and updated metadata to align with them & Reported on customer search term data.
  • Completed keyword research to target clients based on keyword targeting.

Marketing Coordinator

Elite Education and Employment
Sydney, NSW
03.2021 - 10.2021
  • Ensured Elite Education websites are kept up to date - added new content and edited existing content.
  • Managed paid campaigns on social media accounts (Facebook, Instagram, LinkedIn, YouTube) to drive brand awareness and acquisition targets.
  • Delivered email marketing campaigns to clients and candidates, as well as used marketing Automation tools to drive lead generation, customer nurture and engagement.

Global Fintech Intern

Finder
Sydney, NSW
03.2021 - 06.2021
  • Supported global investment team to produce better and automated content.
  • Reviewed and optimized client sites to improve keyword targeting URL strategies and content.
  • Used Google Analytics, to review conversion rate of pages and suggesting ways to improve and stating factors that influence conversion rates.

Client Service Associate

Naukri.com, Info Edge
Delhi, India
11.2018 - 06.2019
  • Engaging with recruiters & increase overall usage and Naukri Premiums client base by increasing number of premium job postings from corporate recruiters.
  • Received 90% satisfaction rating from clients after completed phone call & effectively managed approximately 100 outbound calls daily.
  • Assisted Product team for our new product (BigShyft) improvement and future developments in relation with client’s feedback.

Education

Master of Commerce - Marketing

Macquarie University
07.2019 - 06.2022

Bachelor of Business Administration - Management & Marketing

Institute of Management Studies
09.2016 - 04.2019

Skills

Marketing Strategies

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Accomplishments

IMS Markfest2k17 Best Business Plan

• Secured a first position at the IMS Ghaziabad Cultural Fest 2017 marketing fest, where we proposed a business plan to launch a smart refrigerator (Innoteck).

Unilever Critical Thinking

• Awarded as the first runner up for relaunching the Unilever owned brand Lipton Tea in India and was evaluated by Unilever Corporate Panel.

KPMG Critical Thinking

• Presented the solutions for the impacts of early withdrawal of the superannuation fund and was one of the four team in finals where the peers were the officials of KPMG Sydney.

Timeline

Product Specialist

Apple
04.2022 - Current

SEO Executive

Orange Line
10.2021 - Current

Marketing Coordinator

Elite Education and Employment
03.2021 - 10.2021

Global Fintech Intern

Finder
03.2021 - 06.2021

Master of Commerce - Marketing

Macquarie University
07.2019 - 06.2022

Client Service Associate

Naukri.com, Info Edge
11.2018 - 06.2019

Bachelor of Business Administration - Management & Marketing

Institute of Management Studies
09.2016 - 04.2019
Akshit PundirMarketing Specialist