Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Interests
Timeline
Volunteer
Akuei Malith

Akuei Malith

Springfield Lakes,QLD

Summary

Highly motivated and adaptable individual with a strong desire to transition into the IT Help Desk & Support sector. Possessing robust communication skills, a solution-oriented mindset, and a dedication to delivering exceptional customer service. Demonstrated ability to thrive in fast-paced environments while prioritizing team success and ongoing learning initiatives. Additionally, skilled as a diligent Church Secretary with a track record of proficiently managing administrative tasks and fostering positive member relations within the church community. Known for meticulous attention to detail, organizational prowess, and adeptness at multitasking to support senior staff in achieving organizational objectives. An enthusiastic team player with a proactive work ethic, adaptability, and outstanding interpersonal abilities. Capable of autonomously managing tasks and rapidly acquiring new skills. Proven commitment to delivering outstanding customer service, demonstrated through adept multitasking, time management, and a focus on providing memorable experiences. Committed to meeting company needs through consistent, organized practices, adept at thriving under pressure, and adept at adapting to new challenges to enhance the organizational brand. Eager to leverage organizational and time management skills across diverse environments, seeking entry-level opportunities to further develop skills and contribute to company growth.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Church Administrator

New Heaven and New Earth
Brisbane Cbd, Qld
10.2023 - Current
  • Compiled weekly service bulletins and monthly newsletters, ensuring timely distribution to congregation members.
  • Organized and facilitated staff meetings, creating agendas and taking minutes.
  • Developed communication strategies for publicizing events throughout the community.
  • Maintained accurate records of membership, donations, contributions and attendance data.
  • Provided administrative support including answering phones, responding to emails and scheduling appointments.
  • Assisted in developing new programs designed to reach out to potential members in the community.
  • Collected feedback from congregants on various activities or initiatives proposed by church leadership.
  • Managed reception desk during week to handle guests' needs and field inquiries for church leaders.
  • Prepared bulletins for [Number]+ weekly attendees.
  • Worked with children's program leaders to meet administrative needs such as communicating with parents and processing security forms for minors.
  • Organized and maintained documents, files and records.
  • Managed busy calendar for executive team, planning and preparing meetings and communications.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans and objectives.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Church Accounting Assistant

New Heaven and New Earth
Brisbane CBD, Qld
08.2023 - 10.2023
  • Maintained accurate financial records and ledgers for the church.
  • Processed accounts payable invoices and payments, ensuring accuracy of all data entered into accounting system.
  • Assisted in preparing monthly statements and reconciliations of bank accounts.
  • Reviewed and analyzed general ledger accounts to ensure accuracy and completeness of information.
  • Reconciled donations received by the church on a regular basis.
  • Created reports outlining giving trends over time for use in annual planning activities.
  • Analyzed income statements to identify areas where cost savings could be achieved.
  • Collaborated with other departments within the church to ensure timely completion of various projects related to finance management processes.
  • Received and recorded cash, checks and transfers.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.

Volunteer

Community Friends
Bunyapa Park, Cnr Vulture And Thomas Street. 68 Vulture Street, West End Brisbane, QLD 4101, Qld
12.2023 - Current
  • Assisted with and organized programs, events, and activities to drive outreach initiatives.
  • Collaborated with others by contributing time, effort and talent to advance needs or further missions.
  • Established and maintained relationships with fellow volunteers and organizational stakeholders.
  • Provided assistance to clients in need of food, clothing and other resources.
  • Distributed flyers and brochures at local schools and churches about available resources for those in need.
  • Actively listened to individuals experiencing homelessness or poverty, offering emotional support where appropriate.
  • Volunteered at soup kitchens during holidays, assisting with meal preparation and distribution.

Order Selector

Drakes Supermarkets
Edinburgh North, South Australia
01.2021 - 06.2022
  • Conducted manual handling tasks with safety precautions
  • Maintained the cleanliness and organization of the work environment
  • Adhered strictly to safety procedures.
  • Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
  • Verified accuracy of orders prior to loading onto delivery trucks.
  • Checked inventory levels and restocked shelves as needed.
  • Confirmed shipments against purchase orders for correctness of items, quantity, and quality.
  • Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
  • Maintained cleanliness of work area by sweeping floors, removing debris from racks and shelves.
  • Inspected product for damages or defects before placing them into containers.
  • Ensured that all safety protocols were followed while operating material handling equipment.
  • Utilized RF scanner guns to retrieve items from storage locations throughout the facility.
  • Recorded item numbers and quantities picked on pick sheets or computer terminals.
  • Reported any discrepancies with order fulfillment immediately to supervisor and manager.
  • Prepared documents related to shipment such as bills of lading and invoices accurately.
  • Weighed merchandise as required ensuring compliance with company standards.
  • Monitored expiration dates when selecting items for order fulfillment purposes.
  • Followed established procedures regarding hazardous materials handling and packaging requirements.
  • Performed regular cycle counts of inventory in designated areas.
  • Assisted other personnel in the loading and unloading process if needed.
  • Responded promptly to customer inquiries about their orders status or other issues.
  • Stayed abreast of new developments in warehouse operations technologies and processes.
  • Provided assistance with stocking duties when necessary during peak periods.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Used handheld scanners to key in data for packages.
  • Prepared products for packaging and shipping according to company specifications.
  • Attended company safety meetings to maintain knowledge of new and important information.
  • Unloaded merchandise from delivery trucks quickly and efficiently.
  • Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Selected products and items from shelves and pallets for customer orders.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
  • Used RF scanner to load totes, pallets and carts onto trucks for customer delivery.
  • Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
  • Limited damage to products and orders by using care when choosing items.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Confirmed items picked for orders by keying codes into system.
  • Labeled boxes and placed in outbound collection areas.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Read orders to verify attributes and quantities of merchandise.
  • Tracked outgoing orders to provide shipping status to customers.
  • Developed and maintained effective working relationships with colleagues and stakeholders.

Order Selector

Woolworths Group
Gepps Cross, South Australia
01.2018 - 01.2021
  • Focused on order selection and attention to detail
  • Ensured safety protocols were enforced and maintained
  • Demonstrated exceptional communication and time management skills.
  • Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
  • Verified accuracy of orders prior to loading onto delivery trucks.
  • Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
  • Maintained cleanliness of work area by sweeping floors, removing debris from racks and shelves.
  • Ensured that all safety protocols were followed while operating material handling equipment.
  • Reported any discrepancies with order fulfillment immediately to supervisor and manager.
  • Responded promptly to customer inquiries about their orders status or other issues.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Used handheld scanners to key in data for packages.
  • Prepared products for packaging and shipping according to company specifications.
  • Attended company safety meetings to maintain knowledge of new and important information.
  • Unloaded merchandise from delivery trucks quickly and efficiently.
  • Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Selected products and items from shelves and pallets for customer orders.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
  • Used RF scanner to load totes, pallets and carts onto trucks for customer delivery.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Confirmed items picked for orders by keying codes into system.
  • Labeled boxes and placed in outbound collection areas.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.

Education

Diploma of Information Technology - Information Technology

Tafe Queensland
Queensland South Bank Campus
07-2023

Senior Secondary Certificate of Education -

Ocean View College
47 Gedville Rd, Taperoo SA 5017
02.2012 - 12.2016

Skills

  • Problem-Solving: Possess an aptitude for diagnosing issues and proposing effective solutions
  • Customer Service: Experienced in addressing client needs and queries
  • Adaptability: Have the ability to quickly learn and adapt to new tools and technologies
  • Communication: Possess excellent verbal and written communication skills
  • Time Management: Highly organised with the ability to multitask and meet deadlines
  • Active Listening: Skilled in fully understanding and responding to raised issues
  • Safety Protocols: Proficient in maintaining a safe and efficient work environment
  • Program Oversight: Capable of managing and overseeing various programs to ensure they run smoothly and meet goals
  • Information Management: Able to organize and handle information effectively, making it easy to find and use
  • Office Administration: Experienced in assisting with various office tasks to ensure smooth operations
  • Recordkeeping and File Management: Skilled in keeping accurate records and organising files for easy retrieval
  • Administrative Support: Can provide helpful support with office tasks to maintain smooth operations
  • Attention to Detail: Very diligent in checking things to ensure accuracy
  • Data Confidentiality: Very careful about keeping private information safe and secure
  • Technical Support: Knowledgeable in helping with basic computer problems to resolve them
  • Decision-Making: Skilled at making good choices after considering all important factors
  • Work Planning and Prioritisation: Effective at planning tasks and determining priorities

Languages

English
Full Professional
dinka
Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Community service

Volunteering at a shelter

Learning new skills

Mentoring

Serving within my religious organisation

Counselling others

Team sports

Taking online classes

Reading

Programming

Researching

Timeline

Volunteer

Community Friends
12.2023 - Current

Church Administrator

New Heaven and New Earth
10.2023 - Current

Church Accounting Assistant

New Heaven and New Earth
08.2023 - 10.2023

Order Selector

Drakes Supermarkets
01.2021 - 06.2022

Order Selector

Woolworths Group
01.2018 - 01.2021

Senior Secondary Certificate of Education -

Ocean View College
02.2012 - 12.2016

Diploma of Information Technology - Information Technology

Tafe Queensland

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Akuei Malith