Anyieth Mach
Melbourne,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Supervisor
JD sports
2022.06 - Current
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- coached and trained team members
- maintained stock and inventory
- controlled stock loss
- delegated task set by mangers
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Specialist
Apple
2023.08 - 2024.02
- Uncovering customer needs and finding solutions
- Troubleshooting customer devices
- Teach customers how to use their production
- Finding customised solutions
- Improved customer satisfaction by actively listening to concerns and providing timely resolutions.
- Collaborated with cross-functional teams to address complex customer needs and provide comprehensive solutions.
- Offered advice and assistance to customers, paying attention to special needs or wants.
RUSON
Eastern Health
2023.04 - 2023.12
- Worked well in a team setting, providing support and guidance.
- Collaborated with healthcare professionals to provide high-quality patient care
- Implemented nursing skills in accordance with the RUSON Core Duties List and Exclusion List
- Worked under the direction of Registered Nurses
- Engaged in critical questioning and reflective practice, fostering an atmosphere of continuous improvement
- Integrated effectively into a multidisciplinary team to enhance patient care
- Actively participated in risk management and quality improvement systems.
Sales Associate
Cotton On Group
2021.03 - 2022.05
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- worked to achieve Kpi
- ordered stock and maintain inventory
Customer Service
Woolworths Supermarket
2019.10 - 2022.03
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Maintained cleanliness and presentation of stock room and production floor.
- Informed customers of in-store promotions or pricing specials.
- provided customer service through COVID-19
- Provided excellent customer service to exceed customer expectations.
Education
Bachelor of Nursing -
Monash University
Melbourne, VIC11.2024
Skills
- Training and Mentoring
- Goal-Oriented
- Inventory Oversight
- Team Building
- Inventory Control
- time management
- communication
- team work
Timeline
Specialist
Apple
2023.08 - 2024.02
RUSON
Eastern Health
2023.04 - 2023.12
Supervisor
JD sports
2022.06 - Current
Sales Associate
Cotton On Group
2021.03 - 2022.05
Customer Service
Woolworths Supermarket
2019.10 - 2022.03
Bachelor of Nursing -
Monash University