AL AMIN MRIDHA
Perth,Australia
Summary
Dedicated and result-oriented sales professional with over 4 years of experience in direct sales and 5 years in Customer Service along with 2 years of experience in event management and 7 months in restaurant.
Overview
11
11
years of professional experience
Work History
TERRITORY MANAGER
MARICO BANGLADESH LTD. AND TRANSCOM BEVERAGES LTD. (PEPSICO) AND ABDUL MONEM LTD. (COCA-COLA)
08.2019 - 08.2023
- Developed and implemented strategies to increase sales in assigned territory.
CUSTOMER SERVICE MANAGER
GRAMEENPHONE LTD. AND IPAY SERVICES LTD. AND KIKINBEN.COM
09.2014 - 07.2019
- Managed customer inquiries and provided accurate information regarding products and services over phone and live chat.
RESTAURANT CREW MEMBER
SAAD MUSA CITY CENTER
01.2013 - 02.2014
- As a waiter, I had to take food orders from customers and deliver the food within the proper time
- Besides, I had to clean tables, and wash spoons, and dishes as well most of the time
- Sometimes, I had to arrange a whole party, Birthday Party, Anniversary Party, Farewell party suchlike.
Education
MASTER OF BUSINESS ANALYTICS -
THE UNIVERSITY OF WESTERN AUSTRALIA (UWA)
Crawley, WA07.2024
BACHELOR OF BUSINESS ADMINISTRATION, MARKETING -
UNIVERSITY OF INFORMATION TECHNOLOGY AND SCIENCES (UITS)
01.2019
Skills
- Brand Promotion
- Selling products and services
- Market optimization
- Making plans analyzing data
- Leading sales force
- People Management
- Taking food order as a waiter
- Team Collaboration and Leadership
- Customer Relationship Management
- Multitasking and Organization
- Goals and performance
Languages
Bengali
English
Hindi
Hobbies and Interests
- Music
- Traveling
- Sports
Music
I love playing guitar
Timeline
TERRITORY MANAGER
MARICO BANGLADESH LTD. AND TRANSCOM BEVERAGES LTD. (PEPSICO) AND ABDUL MONEM LTD. (COCA-COLA)
08.2019 - 08.2023
CUSTOMER SERVICE MANAGER
GRAMEENPHONE LTD. AND IPAY SERVICES LTD. AND KIKINBEN.COM
09.2014 - 07.2019
RESTAURANT CREW MEMBER
SAAD MUSA CITY CENTER
01.2013 - 02.2014
MASTER OF BUSINESS ANALYTICS -
THE UNIVERSITY OF WESTERN AUSTRALIA (UWA)
BACHELOR OF BUSINESS ADMINISTRATION, MARKETING -
UNIVERSITY OF INFORMATION TECHNOLOGY AND SCIENCES (UITS)
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