AL Shirin
Sydney,NSW
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Housekeeping Room Attendant
Intercontinental Hotels Group
07.2024 - 09.2024
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Accounting Assistant
AL-Arafah Islami Bank Ltd.
03.2023 - 12.2023
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Collaborated with cross-functional teams to ensure compliance with all relevant financial regulations and standards.
- Increased financial accuracy by implementing efficient bookkeeping procedures and preparing detailed financial reports.
- Maintained organized filing systems for easy retrieval of key financial documents during audits or reviews.
- Managed accounts payable and receivable efficiently, ensuring timely payments to vendors and prompt collections from clients.
- Developed strong working relationships with colleagues across departments, fostering a collaborative work environment that encouraged open communication about financial matters.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Input financial data and produced reports using [Software].
- Processed daily financial transactions in support of finance team objectives.
Education
MBA - Project Management
La Trobe University
Sydney, NSW08.2026
BBA - Economics
East West University
Dhaka10.2023
Skills
- Guest Relations
- Customer service-focused
- Chemical Handling
- Maintenance Coordination
- Supply Inventory Management
- Housekeeping
- Time Management
- Multitasking and Prioritizing
- Guest Service and Support
- Teamwork and Collaboration
- Problem-Solving
Languages
Bengali
Native or Bilingual
English
Full Professional
Timeline
Housekeeping Room Attendant
Intercontinental Hotels Group
07.2024 - 09.2024
Accounting Assistant
AL-Arafah Islami Bank Ltd.
03.2023 - 12.2023
MBA - Project Management
La Trobe University
BBA - Economics
East West University
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