Ala Frankcom
Pratten,QLD
Summary
A successful PASS leader must be dedicated to their work and have exposure to working in a team environment with a diverse group of people. Unwavering commitment to utilizing clear communication to improve my peer's understanding of the given subject is essential.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Horse Groom/Rider
Nocona Stables
Wheatvale, QLD
11.2022 - Current
- Cared for a large number of horses which included; feeding, watering, cleaning stables, rugging and washing horses.
- I ride a large number of horses in conjunction with colleagues. Working cohesively in a team is integral to get all horses worked according to their needs.
- I work with the clients to understand the goal for each horse. This allows a tailored approach to training for each horse.
- Administer prescribed medication to horses according to the veterinarian.
Tour Guide
Rainbow Beach Horse Rides
Rainbow Beach , QLD
03.2022 - Current
- This is a seasonal position and involves taking guests on horse rides down the beach of Rainbow Beach and the Mountains of Goomboorian.
- On these tours I ensure the safety of the horses and most importantly the guests. This involved walking them through the appropriate paper work and fitting safety equipment such as helmets.
- I conducted safety demonstrations that could be understood by people from all walks of life. Given the nature of the work, language barriers are common.
- During the the tours I hold conversation with people from diverse backgrounds and ensured they had the best experience possible.
Customer Service
IGA Allora
Allora , QLD
01.2020 - 08.2023
- Ensured that all customers had the best in-store experience possible, promoting high levels of customer satisfaction.
- Successfully worked with a broad range of colleagues to complete all tasks efficiently and to a high standard.
- Answered phone calls and engaged with customers in-store, utilizing clear communication whilst still personally relating to the customer.
Education
Bachelor of Science - Medical Imaging
Central Queensland University
Mackay, QLD01-2026
Senior Years
Scots PGC College
Warwick, QLD01-2022
Grade 7-10
Allora P-10 State School
Allora01-2020
Primary School
Emmaus College
Jimboomba, QLD01-2016
Skills
- Customer Service
- Work Planning
- Customer Communication
- Dependable and Responsible
- Work Prioritization
- Critical Thinking
- Attention to Detail
Affiliations
- Polocrosse Player - represented QLD
- Competed at Campdrafts
- Successful long distance runner
Accomplishments
- BK Medallion 2016
- 3x School/College Captain
- Best and fairest player - Queensland Polocrosse awards 2020
Certification
- Certificate 3 in Agriculture
References
References available upon request.
Timeline
Horse Groom/Rider
Nocona Stables
11.2022 - Current
Tour Guide
Rainbow Beach Horse Rides
03.2022 - Current
Customer Service
IGA Allora
01.2020 - 08.2023
Bachelor of Science - Medical Imaging
Central Queensland University
Senior Years
Scots PGC College
Grade 7-10
Allora P-10 State School
Primary School
Emmaus College
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