Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ALA ZIMMER

ALA ZIMMER

Sydney,NSW

Summary

Currently living in Australia on a temporary visa, I have successfully transitioned from architecture to real estate—a field I’m passionate about and truly enjoy. I’m now seeking a full-time opportunity in Dubai to relocate and secure a long-term role with a forward-thinking real estate company.

As a qualified Class 2 Real Estate Agent, I bring over eight years of experience from the architecture and construction industry, which gives me a solid foundation in construction knowledge, client service, and project coordination. A quick learner and highly driven, I reached the top of my real estate career within just two years—proving my adaptability and strong work ethic.

I’m skilled in building lasting relationships with landlords, tenants, clients, and colleagues, and I’m eager to bring my experience, professionalism, and passion to a new challenge in Dubai’s dynamic property market.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Property Manager

Morton Real Estate
03.2025 - Current
  • Managed property operations, ensuring compliance with local regulations and company policies.
  • Led leasing activities, negotiating terms and enhancing occupancy rates through strategic marketing initiatives.
  • Conducted regular inspections to identify issues proactively, maintaining high standards of property upkeep.
  • Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
  • Investigated and resolved any tenant complaints.
  • Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
  • Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
  • Negotiated favourable lease terms with prospective tenants, securing long-term occupancy agreements.
  • Partnered with accounting teams to ensure accurate financial reporting across all managed assets.
  • Established rental rates by surveying local rental rates and calculated overhead costs.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Property Manager

Stone Real Estate
06.2024 - 03.2025
  • Managing Portfolio of 250 Properties: Oversee a large portfolio, ensuring smooth operations and tenant satisfaction.
  • Ensuring Legal Compliance: Adhere to rental laws, safety standards, and regulations.
  • Setting and Adjusting Rent: Analyze market trends to adjust rent rates accordingly.
  • Advertising Vacancies: Promote properties to attract suitable tenants.
  • Conducting Open Home Inspections: Organize and manage open home viewings for prospective tenants.
  • Screening and Approving Tenants: Verify tenant reliability, income, and references.
  • Preparing Rental and Lease Agreements: Draft and manage rental agreements and leases.
  • Managing Tenant Complaints: Address and mediate tenant complaints effectively.
  • Conducting Routine Inspections: Inspect properties regularly for maintenance and safety concerns.
  • Organizing Property Repairs: Coordinate necessary repairs and maintenance with contractors.
  • Managing Vacating Tenants: Inspect vacated properties and handle bond returns.
  • Performing Administrative Tasks: Manage documentation, queries, and updates.
  • Resolving Tenancy Disputes: Assist landlords in resolving disputes and managing legal processes.
  • Maintaining Positive Landlord-Tenant Relationships: Foster communication and resolve disputes promptly.
  • Conducting Routine, Entry, and Exit Inspections: Ensure properties are maintained and in good condition.
  • Bringing New Business into the Agency Portfolio: Attract new clients and expand the property portfolio.
  • Attendance and Representation at Tribunals: Represent landlords in tenancy-related tribunal hearings.

Leasing Consultant / Assistant Property Manager to License in Charge

NG Farah
01.2024 - 06.2024
  • Initial point of contact for various rental properties
  • Conducting open homes for lease
  • Primary contact point for all tenants in the portfolio of 530 properties
  • Advertising vacancies, preparing new listings
  • Screening and approving tenants for a single landlord portfolio of 530 properties
  • Maintaining a regular record for each property using Trello checklist
  • Preparing and maintaining vacant and tenanted properties
  • Routine, ingoing and outgoing inspections of properties
  • Preparing lease agreements
  • Managing tenant complaints and concerns
  • Organising property repairs
  • Communicating with tradesmen
  • Communicating with builders and resolving defects for new developments
  • Invoices management
  • Bonds management
  • Managing vacating tenants - outgoing inspections
  • Performing some building management tasks, acting as a strata agent
  • Attending tribunals and evictions
  • Performing general administrative tasks
  • Managing reception walk-in enquiries
  • Attending regular property management meetings and training

Property Officer / Leasing Consultant

Holmes St Clair Real Estate
08.2023 - 12.2023
  • Initial point of contact for various rental properties
  • Primary contact point for all tenants in the portfolio of 190 properties
  • Maintaining a regular record for each property using Trello checklist
  • Routine, ingoing and outgoing inspections of properties
  • Obtaining quotes for repairs and maintenance
  • Issuing Work Orders and following up
  • Building relationships with tenants and tradesman
  • Conducting open homes for lease
  • Assisting with open homes for sales
  • Assisting at the reception
  • Attending regular property management meetings

Assistant Strata Manager

Clisdells Strata Management
05.2023 - 08.2023
  • Initial point of contact for portfolio of 160 Strata Properties
  • Obtaining quotes for repairs and maintenance
  • Sending Work Orders and follow-ups
  • Building relationship with landlords
  • Issuing invoices
  • Issuing various notices
  • Ongoing portfolio updates and maintenance
  • Supporting a Senior Manager with their portfolio, including preparation for Annual General Meetings, setting agendas, and minute taking
  • Working in Strata Master and Outlook software

Business Support Representative

American Express
11.2022 - 04.2023
  • Collected merchant feedback and insights to provide American Express understanding of how best to support needs and requirements of small merchants within Australia
  • Delivered exceptional customer service to every merchant by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Responded proactively and positively to rapid change
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
  • Maintained up-to-date knowledge of product and service changes
  • Managed timely and effective replacement of damaged or missing products

Interior Architect

SKM Design
08.2021 - 10.2022
  • Prepared and managed of Building Regulations Drawings for number of commercial and residential projects
  • Performed complex architectural and design assignments, applying innovative architectural design concepts and advanced professional knowledge
  • Attended team meetings to resolve technical and project issues and review project schedules
  • Completed site measurements and gathered details of components to facilitate accurate design

Architect

Hamilton Architects
10.2017 - 10.2021
  • Created CAD models and drawings for multiple residential and commercial designs
  • Produced drawings, specifications and submittal packages
  • Analyzed building codes, space and site requirements and other technical documents and reports to determine effect on architectural designs
  • Utilized architectural and technical knowledge to develop creative solutions to design problems

Education

Certificate IV - Real Estate Practice: Class 2 Real Estate Agent

Real Estate Academy
05.2024

Professional Diploma - Interior Design

British College of Interior Design
08.2021

Master's in Business Administration - Project Management

Torrens University Australia
12.2020

Bachelor of Architecture - Architecture And Urban Planning

Sopot University of Applied Sciences
05.2017

Certificate III - Building Construction Technology

Polotsk State University
04.2013

Advanced Diploma - Architectural And Building Technology

Gomel State Road-Building College
06.2011

Skills

  • Multilingual: Russian, Polish, English
  • Class 2 License in Real Estate
  • Property Tree
  • Agentbox
  • Trello
  • Snug Homepass
  • Inspection Express/Manager
  • Exceptionally fast learning abilities
  • Issue and Complaint Resolution
  • Effective Time Management
  • Ability to Work Under Pressure
  • Ability to Multitask
  • Transparency
  • Excellent attention to detail
  • Strong understanding of technology
  • Adaptable

Certification

Class 2 Real Estate License

Timeline

Senior Property Manager

Morton Real Estate
03.2025 - Current

Property Manager

Stone Real Estate
06.2024 - 03.2025

Leasing Consultant / Assistant Property Manager to License in Charge

NG Farah
01.2024 - 06.2024

Property Officer / Leasing Consultant

Holmes St Clair Real Estate
08.2023 - 12.2023

Assistant Strata Manager

Clisdells Strata Management
05.2023 - 08.2023

Business Support Representative

American Express
11.2022 - 04.2023

Interior Architect

SKM Design
08.2021 - 10.2022

Architect

Hamilton Architects
10.2017 - 10.2021

Professional Diploma - Interior Design

British College of Interior Design

Master's in Business Administration - Project Management

Torrens University Australia

Bachelor of Architecture - Architecture And Urban Planning

Sopot University of Applied Sciences

Certificate III - Building Construction Technology

Polotsk State University

Advanced Diploma - Architectural And Building Technology

Gomel State Road-Building College

Certificate IV - Real Estate Practice: Class 2 Real Estate Agent

Real Estate Academy

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ALA ZIMMER