Dedicated professional with experience at Fairmont Hotel Jeddah, excelling in housekeeping and guest relations. Proven ability to enhance guest satisfaction through meticulous room preparation and prompt service. Strong teamwork and time management skills, consistently meeting performance targets while maintaining a professional appearance in a fast-paced hospitality environment.
Clean and maintain guest rooms
Replenish room supplies, including toiletries,
linens, and beverages, to enhance guest satisfaction
Respond promptly to guest requests. provide service. and ensure a comfortable stay.
Work efficiently to meet daily room quotas with attention to detail.
I provided exceptional customer support by handling inquiries, resolving complaints, and providing product information via phone, email, and in person
I met and exceeded performance targets, including response time resolution rate, and customer satisfaction metrics.