Alaa Alnamous

AlShifa Industrial Tools and renting

07.2018 - 11.2022

Providing advice to customers, Stocking shelves, Sales assistant, including operating a till and making change.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Monitored and ordered supplies and materials to keep office well stocked.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Reviewed and edited documents for accuracy, grammar and clarity.
Developed and maintained filing systems to facilitate easy access to information.
Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
Organized resources, records and personnel to accomplish aggressive targets.
Increased efficiency by implementing new processes and providing administrative support to management.
Elevated company reputation through meticulous attention to detail in all aspects of work output.