Summary
Friendly Grocery Bagger focused on learning every aspect of grocery operations and contributing to team success. Excellent customer service, communication and cleaning skills. Fluent in English. Personable Grocery Clerk offering a good experience in front-end and backroom store activities. Demonstrated skill with operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives. Hardworking professional with exceptional talents in fulfillment, communication and comprehension. Energetic with good experience working in solitary role or as part of fast-paced team. Honest and punctual employee. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work honestly with faith and devout faith in God.
Overview
5
5
years of professional experience
1
1
Language
Work History
Grocery Bagger
SM Superstore
09.2015 - 04.2016
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Managed cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.
- Weighed packaged items to calculate total weight.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Respected company policies regarding waste reduction, using eco-friendly bags or reusable containers when possible.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Sealed containers and packages with glue, tape or other materials.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Placed items into bags, boxes or other containers.
- Inspected items for defects and damage.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Packaged fragile items with cushioning material.
- Elevated teamwork among colleagues by sharing best practices and collaborating on daily tasks effectively.
- Removed trash, swept, and mopped floors for professional appearance.
- Assembled boxes, cartons and containers to package items.
- Increased efficiency by sorting items according to the customers'' preferences or needs before bagging them.
- Collected carts from parking lot and designated return locations.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Labeled containers, container tags or products.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Monitored packaging machinery to make needed adjustments.
- Counted items to verify accuracy of orders.
- Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
- Re-packaged damaged or incorrectly packaged items.
- Worked well in a team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Developed strong communication and organizational skills through working on group projects.
Travel Agent Assistant
P & D Travel And Tours
03.2013 - 04.2015
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Trained and supervised employees on office policies and procedures.
- Served as corporate liaison for finance, IT, and marketing departments.
- Liaised with airlines, hotels, tour operators, and transportation providers to confirm reservations and troubleshoot any issues that arose during clients'' trips.
- Enhanced client satisfaction by providing personalized travel itinerary recommendations based on their preferences.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
Office Worker
Melakom Recruitment Agency
01.2011 - 12.2012
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Interviewed applicant for workers in abroad.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Maintained and updated office records, both digital and physical.
- Coordinated and scheduled meetings and appointments.
- Organized company events that fostered team-building efforts and improved employee morale.
- Scheduled and coordinated travel arrangements for office staff members.
- Received, sorted and distributed incoming mail to staff members and coordinated outgoing parcels.
- Edited and proofread documents for accuracy and completeness.
- Input data into spreadsheets and databases.
- Purchased and maintained office supplies.
- Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Executed record filing system to improve document organization and management.
- Compiled and analyzed data to produce reports.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Education
Associate of Science - Nursing Assistance
03.2003
High School Diploma -
03.2000
Skills
- Proper lifting techniques
- Order Picking
- Store maintenance
- Coordinating schedules
- Placing orders
- Escorting customers
- Efficient bagging
- Store Cleaning
- Punctual and Reliable
- Customer Service
- Order Discrepancy Reporting
- Problem-Solving
- Cleanliness and sanitation
- Safety awareness
- Customer Assistance
- English Fluency
- Accurate Cash Handling
- Tagging proficiency
- Assisting customers
- Sanitizing surfaces
- Written and oral communication
- Quality Inspections
- Product processing
- Grocery bagging skills
- Price Checking
- Reading Comprehension
- Item scanning
- Shipping and Receiving Documentation
- Sanitizing requirements
Languages
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Interests
Cashier handling
Managing people
Customer satisfaction
Timeline
Grocery Bagger - SM Superstore
09.2015 - 04.2016
Travel Agent Assistant - P & D Travel And Tours
03.2013 - 04.2015
Office Worker - Melakom Recruitment Agency
01.2011 - 12.2012
Western Leyte College - Associate of Science, Nursing Assistance
Notre Dame of Abuyog - High School Diploma,
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