Alahna Hill
Newcastle,Australia
Summary
Extensive experience in customer service at McDonald’s. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in food preparation and sanitation work place protocols, demonstrating integrity and resilience in fast-paced environments. Eager to improve my creativity and problem-solving skills to contribute positively to my future career in veterinary nursing.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald’s
Newcastle
01.2023 - Current
- At McDonald’s I work as a crew member, my shift duties are to take orders, make orders, cleaning behind the counter/ station area and the dining area.
- I would interact with the customers and my co workers frequently whilst also working by myself in the drive through taking orders and making up the prep for front area.
Host
KFC
Tamworth
01.2022 - 01.2023
- Starting at KFC I was able to quickly gain the skills that were needed.
- I would work on the front counter or be put on drive through taking orders, interacting with customers and or making the orders that were taken by another co-worker whilst also keeping our station clean and tidy and restocking the station and drink fridge.
Waitress
Goonoo Goonoo station
Tamworth
01.2021 - 05.2021
- At Goonoo Goonoo I was a part of event staff and my tasks were to have a friendly face with professional attire and attitude whilst working events, handing food out and also clearing plates and glasses.
Education
cert II - animal care
TAFE NSW
Newcastle, NSW06.2025
Completed year 12 -
Oxley High School
Tamworth12.2022
Skills
- Teamwork
- People skills
- Eagerness to learn
- Creativity
- Integrity
- Resilience
- Problem solving
- Customer service
- Time management
- Product knowledge
- Clear communication
- Sanitation protocols
- Food preparation
- Safety
- Leadership qualities
- Flexible schedule
Awards
Visual arts in year 11
Timeline
Crew Member
McDonald’s
01.2023 - Current
Host
KFC
01.2022 - 01.2023
Waitress
Goonoo Goonoo station
01.2021 - 05.2021
cert II - animal care
TAFE NSW
Completed year 12 -
Oxley High School
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