Alahna Ping
Port Kembla,Australia
Summary
Professional communication and presentation Friendly, outgoing, and charismatic personality Experience working with POS terminals, machinery such as forklift and small cranes, excellent at math, customer service. Working knowledge of cleaning operations, Traffic control, Retail, and hospitality skills, loading and unloading of trucks and assisting maintenance. Resourceful professional in plant and system operations, recognized for high productivity levels and efficiency in task completion. Skilled in process optimization, equipment maintenance, and safety protocols adherence. Excel in problem-solving, teamwork, and adaptability to ensure operational excellence across diverse environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Machine Operator
BlueScope Steel
Port Kembla, Australia
09.2023 - Current
- Operating cranes, forklifts, and maintaining machinery.
- Process control monitoring, including titrations.
- Unsupervised monitoring of plant PLC control of the plant.
- I have experience training people in the processes of all machinery and processes at the Caster Water Treatment Plant.
- Monitor the feed and speed of machines during the machining process.
- Verified production orders prior to starting set-up.
- Load raw materials into machines according to specified measurements.
Home Care Worker
Australian Unity
Dapto, Australia
03.2023 - 09.2023
- Accompanied clients to doctors' offices or on other trips outside home.
- Demonstrated excellent communication skills when interacting with clients, families and other healthcare professionals.
- Prepared meals according to dietary guidelines and client preferences.
- Provided companionship and emotional support to elderly clients.
- Accompanied clients on errands and medical appointments.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
Customer Service
KFC Restaurant
Fairy Meadow, Australia
12.2019 - 08.2022
- Greeted clients and provided exceptional customer service.
- Handled escalated customer service matters professionally.
- Assisted with training new Customer Service Specialists on company policies and procedures related to effective customer service practices.
- Emphasized fast, friendly customer service.
Education
CERTIFICATE IN FOOD HANDLING AND SAFETY -
KFC Fairy Meadow
Fairy Meadow, NSW07-2022
Skills
- Customer Service
- Team player
- POS terminals
- Dishwasher Operation
- Equipment cleaning processes
- Basic math skills
- Machine operation
- Cranes
- Machinery maintenance
- Customer Feedback Surveys
- Empathy
- Conflict resolution
- Production preparation
- Equipment monitoring
- Start up procedures
- Problem-solving
- Workplace safety
- Strong work ethic
- Heavy lifting
- Forklift and pallet jack operation
Qualifications Summary
- Professional communication and presentation
- Friendly, outgoing, and charismatic personality
- Experience working with POS terminals, machinery such as forklift and small cranes, excellent at math, customer service.
- Working knowledge of cleaning operations, Traffic control, Retail, and hospitality skills, loading and unloading of trucks and assisting maintenance.
Certification
- LF Forklift license
- C class car license
Languages
English
Professional
References
References available upon request.
Timeline
Machine Operator
BlueScope Steel
09.2023 - Current
Home Care Worker
Australian Unity
03.2023 - 09.2023
Customer Service
KFC Restaurant
12.2019 - 08.2022
CERTIFICATE IN FOOD HANDLING AND SAFETY -
KFC Fairy Meadow
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