ALAN BOURKE
Cairns,QLD
Summary
In my employment at Hastings Deering I started off as a store person picking parts for customer orders, I then got trained up as a hydraulic hose builder and then ran the hose shop for many years, I then moved into the dispatcher role of the warehouse. In that time I also supported the warehouse leading hand and was backup leading hand when needed. I then saw an opportunity to move into the Cairns HD Reman Coordinator role that I then filled until this current time.
Overview
14
14
years of professional experience
Work History
HD Reman Coordinaltor
Hastings Deering
Cairns, QLD
02.2012 - Current
- Answer customer emails and any questions from site.
- Liaise with the workshop on rebuild completion dates and ensure rebuild completion dates are met.
- Coordinated schedules and resources for project execution, enhancing team collaboration.
- Coordinate customer purchase orders in the system and ensure that they are delivered to site on time.
- Managed vendor relationships to ensure timely delivery of materials and services.
Store Person
Hastings Deering
Cairns, QLD
02.2012 - Current
- Operated point-of-sale systems to process customer transactions efficiently.
- Maintained inventory accuracy through regular stock checks and replenishment processes.
- Assisted in training new staff on operational procedures and customer service standards.
- Implemented effective merchandising strategies to enhance product visibility and sales.
- Face to Face customer service.
- Use of compony systems.
Education
High School Diploma -
Wodonga West Secondary Collage
West Wodonga, VICSkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Relationship building with other workmates
- Use of compony computer systems
Timeline
HD Reman Coordinaltor
Hastings Deering
02.2012 - Current
Store Person
Hastings Deering
02.2012 - Current
High School Diploma -
Wodonga West Secondary Collage