Alan Elbaz
Hinchinbrook,NSW
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction and maintained peak efficiency at Hero Sushi through exceptional multitasking and cleanliness. My experience as a Training Manager at Domino's Pizza showcases my ability to lead and uphold high service standards, blending strong memory retention with effective service prioritization.
Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Overview
3
3
years of professional experience
Work History
Waiter
Hero Sushi
01.2023 - 07.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Communicated with kitchen staff to enable accurate food preparation.
Crew Member & Training Manager
Dominos's Pizza
08.2020 - 01.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
No Degree -
Bossley Park High School
Sydney, NSWSkills
- Strong multitasking
- Cleanliness
- Service prioritization
- Menu presentation
- Memory retention
- Dining area maintenance
- Accurate money handling
- Upselling techniques
Timeline
Waiter
Hero Sushi
01.2023 - 07.2023
Crew Member & Training Manager
Dominos's Pizza
08.2020 - 01.2023
No Degree -
Bossley Park High School
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