Alan Foster

• Completed daily clerical and data entry tasks on MYOB accounting system
• Processed all sales emails, telephone enquiries and non project quantity quotes
• Coordinated large sales orders with the sales team within specified time frames.
• Liaise with Bobrick USA Washroom Equipment on all orders, quotes, enquiries and Customer complaints
• Processed sales direct to the customer from our internal showroom
• Advised the owner of stock shortages against forward orders

• Built strong relationships with clients through exceptional communication and personalized service.
• Organized trips for individual, family and business travellers.
• Worked closely with clients to understand unique needs and meet specific travel desires.
• Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
• Meeting monthly and yearly sales goals

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Staff rostering and training existing employees to maximize team performance and cohesion.

Overseas Travel

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Managed client relationships through regular call cycles
• Work with Major clients to maximise sales by managing stock levels across many stores
• Organise fitting and sales courses across Australia

• Partnered with coworkers during busy periods to ensure all customers received prompt attention and support throughout their shopping experience.
• Handled cash transactions accurately, ensuring efficient customer checkout process.
• In charge of banking
• Ensure all children were fitted correctly and any footwear corrections were recommended to stabilise their gait.
• Stock control