Alan Wai Lun Law
Doncaster East,Australia
Summary
IT professional with expertise in strategic business planning and development. Demonstrated leadership and communication skills, coupled with strong decision-making and problem-solving abilities. Achievements include driving operational efficiency and enhancing team productivity through innovative solutions. Certified Scrum Master, PMP, and MBA holder with a proven track record of leading teams and building strategic stakeholder relationships under tight resources.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Foodness
Melbourne
11.2024 - Current
- Analyses data related to production, distribution, and inventory levels.
- Developed strong relationships with customers through excellent customer service practices.
- Prepared reports on operational performance metrics, and presented them to the shop owner.
- Identified areas for improvement and implemented new processes using technology and innovation to enhance overall company quality and performance.
- Revamp current POS systems
- Promote social media marketing and sales channel.
Senior Manager - Business Applications & Architecture
LINK Asset Management Limited
Hong Kong
12.2022 - 12.2023
- Property Management Tower Lead.
- Customer success role. Leading project execution, vendor management, and post-project support.
- Actively engaging new technology and innovative solutions from the market (Digital Twins, IoT predictive projects, AI footage analytics, and workspace automation).
- Launched a cloud-based ESG data platform.
- Launched the Executive Board meeting solution.
- Integrated Mobile Payment Solution.
- Deployed Facility Management Integrated Solution.
- Cross-functional team management.
- IT Roadmap, Project forecast and Budgeting.
Head of System Applications
Savills (Hong Kong) Limited
Hong Kong
01.2020 - 11.2022
- Leading applications & support team (10).
- Recognised by management for providing exceptional customer service.
- Represent IT to senior management, and also lead project implementations.
- Launched Supplier Procurement Solution.
- Deployed smart building IoT solutions.
- Deployed the FM mobile app to tenants and the facility office.
- Integrate HR and payroll systems for casual staff.
- Workspace digital transformation (RPA).
- Team leadership and coaching.
- Guided change management initiatives to ensure smooth adoption of new business practices.
Project Manager - Group IT
Savills Management Services Limited
Hong Kong
03.2019 - 12.2019
- Project owner who successfully migrated all 40+ Fuji Xerox multi-function printers across multiple HK offices, integrating Microsoft SharePoint, OneDrive, and OCR robotic workflow intelligence.
- Developed and maintained project plans, timelines, and budgets.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Created project status presentations for delivery to customers or project personnel.
Senior Manager - IT
Li & Fung (Trading) Limited
Hong Kong
10.2017 - 02.2019
- IT account manager role.
- Plan and implement IT projects (EDI, PDM, PLM, Tracking, Procurement to pay)
- Group IT role collaborating with offshore IT hubs.
- Launched a new Production Tracking App.
- Launched Dynamic costing portal to global offices.
- Data analytics using Tableau and PowerBI tools.
- Coordinated with IT department to implement new technologies and systems enhancements.
- Reported to executive leadership on performance metrics, challenges, and strategic opportunities.
Manager - IT
Li & Fung (Trading) Limited
Hong Kong
04.2013 - 09.2017
- Dual role reporting to the Hong Kong office and the America office.
- Execute corporate IT strategies for business organisation.
- Build up a great, sustainable partner relationship with different business stakeholders.
- Coordinated cross-departmental projects to ensure timely and successful completion.
US Secondment
Li & Fung (Trading) Limited
California
07.2014 - 07.2016
- Secondment to US offices (California, New York).
- Assignment to the US office as the HK IT representative in the ERP migration project team.
- Discovery phase on ERP solutions for future JDE EnterpriseOne implementations.
- Subject Matter Expert on the Core Oracle System.
Assistant Manager - IT
Li & Fung (Trading) Limited
Hong Kong
04.2007 - 03.2013
- Performed daily system monitoring, verifying the integrity and availability of all servers, systems, and key processes.
Software Solution Specialist
Li & Fung (Trading) Limited
Hong Kong
04.2004 - 03.2007
- Created detailed documentation including user manuals, process flows, and installation guides for various software applications developed by the company.
Web Programmer
Innoways Limited
Hong Kong
06.2000 - 07.2001
- Configured servers for optimal hosting environment according to client requirements.
- Developed e-commerce sites using Microsoft and Java platforms.
Education
MBA -
Hong Kong University of Science And Technology
Hong Kong01.2010
Certificate - Advanced Japanese
CUHK - SCS
Hong Kong01.2008
Master of Science - Electronic Commerce
City University of Hong Kong
Hong Kong01.2004
BBA - Information Systems, Minor in HRM
City University of Hong Kong
Hong Kong01.2000
Skills
- Project management and business analysis
- IT strategy and roadmap
- Business partnership and engagement
- Operations support and procurement
- Data analytics and problem-solving
- Team leadership and collaboration
- Vendor management and negotiation
- Analytical skills and presentations
- Azure cloud and Windows Server
- MS SQL, VBA and MS O365
- ServiceNow, PowerBI and Tableau
- Workspace transformation and integrations
Interest
Prepare and serve espresso coffee - CBD College Pty Limited
References
- Ms. Abby Ching, Assistant General Manager - IT, LINK REIT, (852) 9425 3131, abby.ch.ching@linkreit.com
- Mr. Wilson Lee, Senior Director - IT, Savills (HK) Limited, (852) 9783 6069, WWHL@savills.com.hk
- Mr. Stephen Ngan, General Manager - IT, Li & Fung (Trading) Limited, (852) 9660 6581, scfngan@yahoo.com
- Mr. Vincent Liu, IT Counterpart/friend in Melbourne, Li & Fung (Trading) Limited, (61) 0439 045 780
- Ms. Nipuni De Silva, Coordinator of Volunteer Programs, Australian Multicultural Community Services, (61) 0403 385 070, nipuni.desilva@amcservices.org.au
Personal Information
Visa Status: PR visa holder
Certification
- PMP - Project Management Institute
- SAFe 4.6 Scrum Master - Scaled Agile, Inc.
- N2 level - Japanese-Language Proficiency Test
Languages
English
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Japanese
Professional
Timeline
Operations Supervisor
Foodness
11.2024 - Current
Senior Manager - Business Applications & Architecture
LINK Asset Management Limited
12.2022 - 12.2023
Head of System Applications
Savills (Hong Kong) Limited
01.2020 - 11.2022
Project Manager - Group IT
Savills Management Services Limited
03.2019 - 12.2019
Senior Manager - IT
Li & Fung (Trading) Limited
10.2017 - 02.2019
US Secondment
Li & Fung (Trading) Limited
07.2014 - 07.2016
Manager - IT
Li & Fung (Trading) Limited
04.2013 - 09.2017
Assistant Manager - IT
Li & Fung (Trading) Limited
04.2007 - 03.2013
Software Solution Specialist
Li & Fung (Trading) Limited
04.2004 - 03.2007
Web Programmer
Innoways Limited
06.2000 - 07.2001
MBA -
Hong Kong University of Science And Technology
Certificate - Advanced Japanese
CUHK - SCS
Master of Science - Electronic Commerce
City University of Hong Kong
BBA - Information Systems, Minor in HRM
City University of Hong Kong
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