Alan Yeung

About Kuro Solutions:

• A digital development consultancy focused on helping businesses modernise their tech stack through cloud transformation, system integration, and automation, enhancing operational efficiency and competitive edge.

Responsibilities:

• Led strategic initiatives to modernise technology infrastructures, focusing on cloud solutions, system integration, and automation within set budgets and practical constraints
• Developed the integration of various technologies including Zoho CRM, Shopify, diverse accounting systems, Power BI, mobile apps, various CMS platforms, and onsite POS systems
• Utilised Node.js for all integrations, ensuring seamless interoperability and functionality enhancement
• Implemented monitoring tools like New Relic, Google Analytics, and Azure Monitor to advance analytics and performance metrics
• Oversaw and directed the usage of Azure to support all infrastructure needs and microservices, significantly improving scalability and system reliability

Achievements:

• Developed strategies that transformed client technological infrastructures, notably enhancing system integration and operational automation
• Successfully expanded service offerings, incorporating cutting-edge technology solutions that positioned the company as a market innovator
• Maintained high client satisfaction through strategic oversight and innovative solutions, fostering long-term business relationships

About Canon Australia:

• A company headquartered in Japan, largely known for its cameras and printers retail business. Primarily selling its products through B2B channels in Australia and New Zealand. Canon Australia also provides business solutioning, renting & leasing services.

Responsibilities:

• Led a team of developers across three major eCommerce platforms generating revenue exceeding $200M annually, and improving performance through strategic microservice implementation powered by Laravel
• Streamlined reporting, reducing developer overhead by 50%, and optimised task allocation based on individual strengths, enhancing productivity. Overhauled JIRA workflows, leading to a 50% reduction in meeting durations and improved project transparency
• Engineered tailored technical solutions to bolster customer engagement and streamline operations, utilising PHP, React, New Relic, Azure Monitoring and Google Analytics, significantly benefiting both the team and broader business units
• Spearheaded Azure transformation for a suite of applications, enhancing system scalability and slashing operational costs by 50%. Pioneered the migration to Kubernetes via AKS, integrated Azure Functions, and API Management Services, aligning with Microsoft's best practices and establishing a robust Azure Landing Zone
• Boosted DevOps efficiency by 40%, ensuring more robust and reliable build cycles, coupled it with automated unit testing to further secure the procedures
• Conducted a comprehensive cost-benefit analysis, identifying savings of $500K over two years

Achievements:

• Led and completed Azure Cloud Transformation for multiple major eCommerce platforms that are responsible for hundreds of millions of yearly revenue
• Decommissioned multiple on-premises servers in the process to reduce infrastructure cost by hundreds of thousands yearly
• Migrated the software development from vendors and contractors to our in-house team that was recruited from the ground up and reduced the team cost by half
• Led and performed major application upgrades and code refactoring that increased the application performance index from Google and New Relic from 30 to 70, eliminated 90% of the existing security vulnerabilities
• Led and performed major infrastructure reform to streamline deployment processes, improved recoverability and reduced human errors. Resulted in error-free deployments for more than a year
• Developed micro-services to automate mundane business processes that reduced manual processing time of orders to a minimum of 50%, indirectly increasing business revenue
• Mentored the team through their career progression and provided bespoke advices
• Team Winner in Canon Shogun Award in 2019 for high achievers

About Frost Collective:

• A collective that combined five agencies of different fields: graphic/print design, wayfinding solution, branding consultant, packaging and digital. The digital agency specialises in customer experiences, provides thorough human centred strategy for our clients to launch a new or reform the existing digital platform that they wished to have. Partnered with development vendors, the company can provide an end-to-end digital product design & development to her clients.

Responsibilities:

• Spearheaded the elevation of digital development capabilities, increasing the agency presence in the design industry's digital frontier
• Pioneered comprehensive development procedures and life cycle, leading to streamlined project delivery. Provided bespoke technical solutions and conducted advanced technology research to maintain competitive edge. Influenced key pre-sales decisions, expertly balancing design quality, technical innovation, and budget considerations
• Strategically expanded the development team, recruiting talent that catalysed a transformative upsurge in team innovation and efficiency

Achievements:

• Navigated the agency through a transitional phase, successfully retaining key clients and maintaining operational stability
• Led pivotal projects such as BridgeClimb Sydney, Good Design Australia, Skyrail, University of Sydney, University of Wollongong

About Smart Drop:

• Web Development Vendor in Hong Kong since 2006. The company provides programming & technical consulting services to digital agencies & end-clients. With dozens of clients, has accumulated hundreds of successful projects throughout the years with HK$10 millions plus yearly turnover.

Responsibilities:

• Directly responsible for a team of 20+ DevOps developers; often running 3-5 different projects simultaneously using Agile Methodology with Scrum framework
• Directly responsible for opening Cebu office & training management personnel since 2013
• Client facing team lead for agencies & vendors between US, EU, Asia, China & AU experienced in using JIRA/Confluence & equivalent softwares

Achievements:

• Championed the adoption of cutting-edge technologies like Node.js, Angular, React, and Lambda, further expanded to system automation, image recognition, machine learning that outpaced competitors and positioned the company as a market innovator
• Launched 80+ projects spanning native mobile apps through to business integration software, API’s & CMS
• Orchestrated the launch of Monopoly at Macca's, achieving the title of McDonald's Australia’s most successful promotion to-date in 2016 & 2017

Major projects include:

• iWIN Platform (28 millions users)
• McDonald’s® Surprise Alarm App (4.8 millions users)
• Macca’s® Prize Alarm App (525,000 users)
• Cathay Pacific fanfares (HK$3 millions fares weekly)

Responsibilities:

• Performed full-stack development for 90% of company projects, delivering robust front-end and back-end solutions that enhanced user experience and system reliability
• Ensured top-quality deliverables and adherence to tight deadlines, adeptly managing 2-3 diverse projects concurrently without compromising performance standards
• Conducted comprehensive analysis and crafted detailed requirements and technical specifications, such as wireframes and ERDs, directly contributing to the successful execution of development
• Transformed 60% of technical research into profitable projects, leading R&D initiatives that directly boosted the company's revenue streams and skill capabilities

Achievements:

• Completed approved technical specifications with 80% chances of staying under 5 iterations
• Launched 30+ projects ranging from brochure websites with CMS to tailor-made internal systems with 30% chance being ahead of schedule
• Launched internal systems for businesses engaging 35,000 active users
• Numerous cash bonuses received for outstanding performances on helping with budget cuts & intensive overtime

Notable projects include:

• Pizza Hut - with Ogilvy
• Prudential - with Ogilvy
• Renault
• Haymarket Media Group

About irasia.com Limited:

• irasia is an Internet platform for companies in the Asia Pacific to communicate effectively with the global investment and business community. Profiles over 2,500 listed companies in the Asia Pacific region and have offices in both Hong Kong and Sydney.

Responsibilities:

• Developed web pages & snippets for the company’s or clients’ website
• Modified graphical images using PhotoShop & AI as requested
• Serviced clients' enquiries on phone or face-to-face meetings with both technical & non-technical personnel