Summary
Work History
Education
Skills
Work references
Timeline
Generic

Alana Bell

Perth ,WA

Summary

Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Results-driven and excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Hardworking and passionate job seeker eager to secure entry-level position. Ready to help team achieve company goals.

Work History

Domestic Cleaner

Absolute Domestics
Northern suburbs
10 2023 - Current
  • Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
  • Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Kept building entryway glass clean and polished for professional presentation.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Online Personal Shopper

Coles Supermarket
Brabham
06 2022 - 04 2024
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
  • Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.

Online Personal Shopper

Coles Supermarket
Dianella
10 2018 - 04 2022
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Loaded and unloaded orders at customer's homes or locations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Education

Highschool

Wanneroo high school
08.1997

Computing, English, Maths,Senior First Aid

ECU
08.2017

Skills

  • Results-driven and excels in any position or environment using solid skills and past experience Collaborates with others to meet deadlines and goals Communicates effectively with co-workers and customers
  • Worked overtime hours during the holiday season at the request of management
  • Skilled with track record of providing clean and sanitary environments Friendly individual adheres to safety protocols and offers task prioritization and organizational skills
  • Detail-oriented professional with experience providing cleaning services Skilled in using variety of cleaning products and equipment Possesses excellent organizational and multi-tasking skills and provides excellent customer service

Work references

*Coles online manager: Corina Becker : contact: 0456941371.                                      * Coles Whiteman edge contact: 61167160 and 92676700.                                                  * Absolute domestics: Doris Crea 0427063365 and 1300574849.                     * Jodie at absolute domestics: 0737099528.

Timeline

Domestic Cleaner

Absolute Domestics
10 2023 - Current

Online Personal Shopper

Coles Supermarket
06 2022 - 04 2024

Online Personal Shopper

Coles Supermarket
10 2018 - 04 2022

Highschool

Wanneroo high school

Computing, English, Maths,Senior First Aid

ECU

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Alana Bell