Alana Crowe
Shepparton,VIC
Summary
Enthusiastic and creative graduate with a degree in Textile Art and Design, complemented by a solid background in customer service. Adept at blending artistic flair with excellent interpersonal skills to deliver exceptional customer experiences. Eager to contribute a unique blend of artistic talent and customer-centric focus to a dynamic team.
Overview
2
2
years of professional experience
Work History
Visual Merchandiser
EZ Living Interiors
06.2023 - 12.2023
- Led a brand new store set up in Coleraine from scratch, from spacial planning to colour schemes and interiors/accessories placement as well as manually building furniture.
- Strategically arrange furniture, decor, and other interior products to optimize customer flow and highlight key merchandise.
- Implement effective space planning to maximize the use of store floor space and create visually appealing product groupings.
- Work closely with the sales team to understand customer preferences and feedback, incorporating insights into merchandising decisions.
- Keep up to date with current design trends, industry developments, and competitor activities to continuously enhance visual merchandising strategies.
Front of House Employee
Bodyscape Gym
09.2022 - 05.2023
- Organise and manage class lists, trial enquiries, hotel bookings and guest enquiries.
- Maintain a clean work environment and efficient schedule.
- Enthusiastically meet and greet clients and guests into the health club.
- Manage club memberships, monthly payments and membership renewals
- Answer all calls and queries from customers.
Style Advisor
Trilogy Stores
06.2021 - 06.2022
- Enhanced client satisfaction by providing personalized styling advice and recommendations.
- Increased store sales by creating visually appealing merchandise displays and promoting current trends.
- Built strong relationships with clients through attentive service and knowledgeable fashion guidance.
- Collaborated with store management to plan and execute seasonal sales events and promotions and assisted with photoshoots in preparation of outfits for models to be pictured.
Education
Bachelor of Arts - Textile Art, Design And Fashion
Ulster University
Belfast, Northern Ireland06.2023
UAL Foundation Degree - Art And Design
North West Regional College
Limavady, Northern Ireland06.2019
Biology, Geography And Spanish
Loreto College
Coleraine, Northern Ireland06.2018
Skills
- Brand Image Alignment
- Marketing Knowledge
- Interior and Exterior Displays
- Sales Strategy
- Customer Service
- Visual Merchandising
- Adobe Creative Suite (Photoshop and Illustrator)
- Creative Vision
- Order Management
- Product Knowledge
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Visual Merchandiser
EZ Living Interiors
06.2023 - 12.2023
Front of House Employee
Bodyscape Gym
09.2022 - 05.2023
Style Advisor
Trilogy Stores
06.2021 - 06.2022
Bachelor of Arts - Textile Art, Design And Fashion
Ulster University
UAL Foundation Degree - Art And Design
North West Regional College
Biology, Geography And Spanish
Loreto College
Similar Profiles
SEVARA MEDOVSEVARA MEDOV
Intake Coordinator at EZ Living Home CareIntake Coordinator at EZ Living Home Care
Poh Eng, Andy AngPoh Eng, Andy Ang
Sales & Operation Manager at EZ Living Pte LtdSales & Operation Manager at EZ Living Pte Ltd
Madison GreenMadison Green
Sales Associate & Logistics Coordinator at Muskoka Living InteriorsSales Associate & Logistics Coordinator at Muskoka Living Interiors