Alana Crowe
Shepparton,VIC
Summary
Enthusiastic and creative graduate with a degree in Textile Art and Design, complemented by a solid background in customer service. Adept at blending artistic flair with excellent interpersonal skills to deliver exceptional customer experiences. Eager to contribute a unique blend of artistic talent and customer-centric focus to a dynamic team.
Overview
2
2
years of professional experience
Work History
Visual Merchandiser
EZ Living Interiors
Coleraine, Northern Ireland
06.2023 - 12.2023
- Led a brand new store set up in Coleraine from scratch, from spacial planning to colour schemes and interiors/accessories placement as well as manually building furniture.
- Strategically arrange furniture, decor, and other interior products to optimize customer flow and highlight key merchandise.
- Implement effective space planning to maximize the use of store floor space and create visually appealing product groupings.
- Work closely with the sales team to understand customer preferences and feedback, incorporating insights into merchandising decisions.
- Keep up to date with current design trends, industry developments, and competitor activities to continuously enhance visual merchandising strategies.
Front of House Employee
Bodyscape Gym
Belfast, Northern Ireland
09.2022 - 05.2023
- Organise and manage class lists, trial enquiries, hotel bookings and guest enquiries.
- Maintain a clean work environment and efficient schedule.
- Enthusiastically meet and greet clients and guests into the health club.
- Manage club memberships, monthly payments and membership renewals
- Answer all calls and queries from customers.
Style Advisor
Trilogy Stores
Chelsea, London
06.2021 - 06.2022
- Enhanced client satisfaction by providing personalized styling advice and recommendations.
- Increased store sales by creating visually appealing merchandise displays and promoting current trends.
- Built strong relationships with clients through attentive service and knowledgeable fashion guidance.
- Collaborated with store management to plan and execute seasonal sales events and promotions and assisted with photoshoots in preparation of outfits for models to be pictured.
Education
Bachelor of Arts - Textile Art, Design And Fashion
Ulster University
Belfast, Northern Ireland06.2023
UAL Foundation Degree - Art And Design
North West Regional College
Limavady, Northern Ireland06.2019
Biology, Geography And Spanish
Loreto College
Coleraine, Northern Ireland06.2018
Skills
- Brand Image Alignment
- Marketing Knowledge
- Interior and Exterior Displays
- Sales Strategy
- Customer Service
- Visual Merchandising
- Adobe Creative Suite (Photoshop and Illustrator)
- Creative Vision
- Order Management
- Product Knowledge
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Visual Merchandiser
EZ Living Interiors
06.2023 - 12.2023
Front of House Employee
Bodyscape Gym
09.2022 - 05.2023
Style Advisor
Trilogy Stores
06.2021 - 06.2022
Bachelor of Arts - Textile Art, Design And Fashion
Ulster University
UAL Foundation Degree - Art And Design
North West Regional College
Biology, Geography And Spanish
Loreto College