Alana Evans
Parmelia Wa,WA
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
13
13
years of professional experience
Work History
House Cleaner
Self Employed Web
03.2020 - 01.2022
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
- Adhered to professional house cleaning checklist.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
House Cleaner
Self Employed Web
01.2009 - 02.2019
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Education
High School Diploma -
Kepnock State High School
Bundaberg, QLD11.2001
Skills
- Surface Sanitation
- Window Cleaning
- Safe Chemical Handling
- Steam Cleaning
- Clothes Laundering
- Cleaning and Sanitization
- Housekeeping
- Kitchen cleaning
- Laundry proficiency
- Odor control
- Deep cleaning expertise
- Attention to detail
- Time management
- Bathroom sanitation
- Laundry Management
- Vacuuming
Timeline
House Cleaner
Self Employed Web
03.2020 - 01.2022
House Cleaner
Self Employed Web
01.2009 - 02.2019
High School Diploma -
Kepnock State High School
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