Alana Goody
Pelican Waters,QLD
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
IGA
Collinsville, QLD
12.2021 - 11.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Greeted customers and responded to informational requests.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Provided excellent customer service by helping customers locate items they were looking for.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Scanned items and checked pricing on cash register for accuracy.
- Counted and balanced cashier drawers.
Customer Service Cashier
Aquatic Rush
Collinsville, QLD
11.2020 - 07.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Education
High School Diploma -
Collinsville State School
Collinsville, QLD11-2023
Skills
- Customer Service
- Payment Collection
- Product Merchandising
- Cash Handling
- Merchandise Restocking
- Product Knowledge
- Positive and Professional
- Customer Satisfaction
- Customer Inquiries
Certification
- Cert III in Business
- First Aid
Timeline
Customer Service Cashier
IGA
12.2021 - 11.2023
Customer Service Cashier
Aquatic Rush
11.2020 - 07.2021
High School Diploma -
Collinsville State School
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